We are seeking a skilled Business Analyst to join our Software Development (SD) team and serve as the primary liaison between business stakeholders and development teams across all SD projects. This role is critical in ensuring that business requirements are accurately captured, documented, and translated into actionable user stories that drive successful project delivery.
The successful candidate will be responsible for managing the entire business requirements lifecycle for multiple SD projects simultaneously, working closely with stakeholders to understand their needs and ensuring that all deliverables align with organizational objectives and Software Development standards.
Business Analyst
Primary Responsibilities:
Requirements Management
-
Lead business requirements gathering
for all Software Development projects, conducting stakeholder interviews, workshops, and analysis sessions -
Create comprehensive user stories
that adhere to Agile scrum methodology and meet definition of ready standards for development team handoff -
Document and maintain
detailed functional specifications, business rules, and acceptance criteria -
Manage requirements traceability
throughout the project lifecycle to ensure all business needs are addressed on assigned projects
Stakeholder Collaboration
-
Serve as primary point of contact
for business stakeholders across all SD projects -
Facilitate communication
between business units, project managers, development teams, and operations -
Conduct regular stakeholder meetings
to validate requirements, gather feedback, and ensure alignment -
Present findings and recommendations
to leadership and project teams
Process Analysis & Improvement
- Business Analyst should w
ork with Operations to analyze existing business processes
to identify opportunities for optimization and automation -
Work with Operations to design improved workflows
that enhance operational efficiency and user experience -
Recommend system enhancements
based on business needs and industry best practices and then work with Operations and SD to document business requirements and user stories to build and implement those enhancements -
Support change management
initiatives related to new system implementations
Project Support
-
Assist project managers
with planning, scheduling, and resource allocation activities -
Monitor project progress
against business requirements and success criteria -
Provide regular status updates
on requirements completion and stakeholder feedback -
Identify and escalate
potential risks or issues that may impact project delivery
Quality Assurance & Testing
- Business Analyst must
Collaborate with Validation Engineers
to develop comprehensive test cases and scenarios -
Participate in user acceptance testing
to ensure solutions meet documented requirements -
Validate system functionality
against business specifications and acceptance criteria
Knowledge Transfer & Training
- Business Analyst must c
onduct training sessions
for Operations Trainers upon project completion for handoff between SD and Operations -
Create user documentation
and process guides for operational teams as needed -
Support knowledge transfer
activities during system handoffs to Operations
Education Requirement:
o Bachelors degree in Business Administration, Information Systems, Business Analysis, or related field
Position Experience:
- 3+ years of proven experience as a Business Analyst or similar role in a technology-focused environment
-
Other Qualifications:
- Demonstrated expertise in Agile scrum methodology and user story development
- Experience managing multiple projects simultaneously in a fast-paced environment
-
Required Skills:
-
Technical Skills
-
Advanced proficiency
in business process modeling and workflow design -
Strong data analysis capabilities
with experience working with databases and reporting tools -
Familiarity with SDLC methodologies
and project management tools -
Knowledge of requirements management tools
(e.g., Jira, Azure DevOps, Confluence, or similar) -
Understanding of Software Development frameworks
and best practices
-
Core Competencies
-
Excellent communication skills
with ability to translate technical concepts for business stakeholders -
Strong analytical and problem-solving abilities
with attention to detail -
Proven stakeholder management experience
across various organizational levels -
Ability to work independently
while maintaining collaborative relationships -
Strong organizational skills
with capability to prioritize competing demands
-
Preferred Qualifications
-
Professional certification
in Business Analysis (CBAP, CCBA) or Project Management (PMP, CSM), or similar -
Experience with
Software Developmentoperations or similar customer-facing technology environments -
Experience with process improvement methodologies
(Lean, Six Sigma, or similar)
