Business Analyst

Key Responsibilities

• Collaborate with stakeholders to understand business goals, user needs, and system requirements.
• Document business requirements as BRDs, FRDs, user stories, and acceptance criteria.
• Ensure clarity, completeness, and traceability of all requirement documents.
• Create detailed process flows, user journeys, and wireframes to capture workflows and business logic.
• Conduct gap analysis, feasibility studies, and impact assessments to evaluate solutions.
• Identify and communicate areas for improvement in business processes.
• Collaborate with Managers, Leads, Developers, QA, and UX/UI Designers to ensure shared understanding of requirements.
• Participate in sprint planning, backlog grooming, and daily stand-ups.
• Ensure user stories are well-defined, testable, and prioritized in the backlog.
• Assist in preparing UAT scenarios and test cases based on defined requirements.
• Coordinate with QA and business users to validate features and ensure they meet business needs.
• Monitor defect tracking and support resolution during testing cycles.
• Track project milestones, deliverables, and status updates.
• Proactively identify and communicate risks, dependencies, and blockers.
• Maintain transparent communication across all project stakeholders.
• Recommend enhancements to BA processes and documentation standards.
• Promote a user-centric, data-informed approach to requirement validation.

Required experience :

• 4+ years of proven experience as a Business Analyst in a IT Services or IT Products
• Strong experience in requirements gathering, gap analysis, process documentation, and user story writing
• Proficiency with tools like JIRA, Confluence, Azure, Figma, Lucidchart, and wireframing tools
• Familiarity with Agile methodologies (Scrum/Kanban) and sprint management
• Excellent verbal and written communication skills with stakeholder-facing experience