Business Analyst

Job Description

The Business Analyst serves as a vital link between the Business and Information Systems by transforming business needs into comprehensive requirements and technology-driven use cases They cultivate a profound understanding of the opportunities, risks, and challenges confronting the Business, providing guidance on how technology solutions can be leveraged to address or capitalize on these aspects Responsibilities:- Supports the Product Owner to realise the Product strategy by eliciting and managing detailed Business requirements (eg, features, user stories) and designing technology-enabled Business use cases Documents as-is and to-be system processes, identifying areas for overall system process improvement Collaborates with Product Owner, Solution Architect, and Business stakeholders to conduct paper-based design activities, capturing high-level system flows and possible technology solutions Supports technical delivery activities by advising Functional Consultants, Developers, etc on expected system behavior, informed by clear Business requirements Performs functional testing on delivered solutions, ensuring it fulfils detailed business requirements Develops Product user guides and training materials, delivering training to end users / support teams to enable Product adoption and maintenance Supports the Product Owner to identify areas where additional security and compliance considerations should be factored in (eg, sensitive data handling) Works with internal SMAs and Product team to ensure these considerations have been addressed correctly Technical Skills:- Proven experience in eliciting and managing detailed business requirements Good business knowledge in a relevant functional domain (eg, Marketing and Sales, Logistics), and how the opportunities, risks, and issues in these domains can be addressed by technology Experience in analysing business challenges using structured frameworks and methodologies Strong analytical and problem-solving skills for developing technology-enabled use cases and analysing Business needs Experience in modelling system processes; knowledge of common notational standards is beneficial (eg, BPMN) Able to design and execute functional tests, with experience managing bugs / defects through to remediation Basic knowledge of software engineering, information risk, security standards, and technology solutioning is beneficial Hands-on experience in Agile methodologies and practices (eg, SAFe, Scrum, Kanban) is beneficial Good communication skills with an ability to build rapport with a wide range of different Business and IS stakeholders Ability to work effectively as part of a cross-functional IS team