Required Qualifications:

• 2+ years Administrative, Business Support, and/or customer service experience OR equivalent experience
• Strong planning, organizational, and time management skills, with demonstrated ability to independently juggle multiple priorities and projects
• Proactive problem-solver who anticipates business needs, adapts quickly, and remains calm under pressure
• High level of accountability, reliability, and attention to detail, especially when managing budgets, confidential information, and team logistics
• Proficiency with Microsoft productivity software, including Outlook, Loop, PowerPoint, Word, and Excel
• Familiarity with internal Microsoft tools (iCIMS, EC, MyExpense, ProcureWeb, M365 Groups, MSSpace) is a plus

Preferred Qualifications:

• 3+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and basic administration work
• Associate's/Bachelor’s Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
• 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training)
• 1+ year(s) experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training OR equivalent experience.
• Excellent verbal and written communication skills, diplomatic approach, and professional presence
• A positive, inclusive attitude and a passion for supporting others in their learning and growth

• Proactively manage the Group Engineering Manager’s calendar, applying sound judgment and effective prioritization to accommodate rapidly shifting business needs, and ensuring smooth scheduling across time zones
• General team support for both the Learning team and for the DPG team members; provide exceptional customer service, and drive team culture by maintaining a positive work environment
• Support the rhythm of business operations for the Learning team
• Coordinate team meetings, all-hands, off-sites, and morale-building activities
• Accurately track discretionary budgets and process expense reports, maintaining a meticulous attention to detail
• Ensure compliance with organizational policies and operational procedures, with a commitment to integrity and confidentiality
• Procure goods and services (e.g., technology equipment and office supplies), manage workspace logistics, and handle facility requests
• Administer recruiting logistics for full-time employees and coordinate onboarding for new hires
• Manage external staff and vendor relationships as needed
• May require occasional lifting or physical setup for team events or workspace changes