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For Employers

Branch Service Manager

Reliance Nippon Life Insurance Company (RNLIC)

5 - 10 years

|

8 - 10 Lacs

kolkata mumbai (all areas)

Posted:16 hours ago| Platform:

Apply

Skills Required

branch operations lead generation retention persistency

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role

Location

Education

Roles & Responsibilities

Driving Retention activity in the region, drive team to achieve the set targets.
Work with branch operations team to achieve set KPIs.
Co-ordination with all departments.
Sales support in terms of leads generation, retention, NB and ARF related work.
Training of CEs.

Key Performance Indicators

Adherence to TAT- Customer service, New business, ARF.
Accuracy and consistency in KPIs.-Customer service, New business, ARF
Customer retention (Surrender retention).
Audit scores, Branch Audit, BCMS and BPMS
Lead generation for new business.
Renewals, 13th Month Persistency.
ECS and Bank account collection.

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Reliance Nippon Life Insurance Company (RNLIC)

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