Branch Operations Manager

• Manage the day-to-day operations of the branch, including supervision of customer service and sales activities.
• Ensure smooth and efficient branch operations, maintaining high standards of customer service and compliance.
• Lead and motivate the branch team, fostering a collaborative and customer-focused culture.
• Monitor and enhance operational efficiency, implementing best practices and process improvements.
• Responsible for the branch's financial performance, including budget management and expense control.
• Conduct regular training and development initiatives to uphold service standards.

Qualifications

• Graduate/Post-Graduate in any discipline with good academic records.
• Minimum 5 years of experience in a managerial role, preferably in the banking sector.
• Strong leadership qualities and a customer-centric approach are essential.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently and manage multiple tasks.
• Sound knowledge of banking operations and procedures.