Branch Manager - Rajahmundry,Kurnool,Chittoor

Job Description

Role & responsibilities :- Develop and execute integrated sales, relationship and credit strategies that are aligned with the area business plan to achieve desired revenue expense and service goals. Support the portfolio growth in the branch by identifying cross-sell opportunities ,deepening relationships and increasing client acquisition, being an active participant as needed. Create a warm ,welcoming and friendly customer centric branch environment. Provide inspiration and leadership to the branch staff daily through one on one coaching, morning huddles and end of day meetings. Ensure effective lobby and line management to deliver exceptional customer service . Plan, organise and coordinate daily sales, service and operations management processes. Create a strong sales and service culture, fostering an environment in which all the branch employees work together to achieve all business goals. Ensure that the branch sales/service supports the overall corporate objective to provide superior service and participate in selling bank products and providing excellent customer service. Ensure that the branch meets all regulatory compliance standards and follows all operating policies and procedures. Direct branch business development through outside calls , in-branch selling, telemarketing, branch campaigns and targeted direct mailing. Ensure expansion of customer relationships through branch cross-selling activities. Excellent track record of guiding customers to help them attain their financial goals by effectively managing their assets such as Fixed Deposit, Mutual Funds, Insurance and Loans. Ensure of achivement of Personal loan, Home loan, Loan against property, SME/SEL targets of the branch. Handling of audit issues of sanctioned personal loan cases at branch, Recovery of overdue & NPA cases of personal loan cases. Looking into entire branch process and audit for the branch. Responsible for Branch profitability