Branch Manager

Job Title:

Manager Client Success Advisory

Job Location:

Ahmedabad, Surat, Anand

Experience:

5–8 years of experience in client success, advisory, or branch management with at least 2 years in a leadership role

Salary Range:

No bar for the right candidate

Education:

Any Graduate

Position Overview:

We are seeking a results-driven and client-focused Manager – Client Success Advisory to lead branch operations, drive revenue growth, and deliver exceptional client experiences. The ideal candidate will possess strong leadership skills, proven expertise in sales/advisory functions, and the ability to build lasting client relationships while ensuring process compliance and team productivity.

Preferred Background:

Candidates with experience in high-performance, client-facing service industries (e.g., immigration, financial services, travel, or consulting) where meeting sales targets, delivering service excellence, and building client trust are critical.

About Company:

• Winny Immigration is India’s most trusted brand in the Immigration, Visa & Travel Industry. With over four decades of experience, 12 offices in strategic locations, and a team of 220+ dedicated professionals, we have successfully assisted millions of clients in navigating complex immigration and visa processes.

• Website:

  https://winnyimmigration.com/

Key Responsibility:

• Branch Sales & Revenue:

  Drive achievement of sales and revenue targets, ensuring consistent growth.

• Service Mix Performance:

  Maintain a balanced service portfolio and ensure contribution across all offerings.

• Team Leadership & Retention:

  Lead, mentor, and retain a high-performing advisory team; ensure productivity and engagement.

• Client Experience & Quality Assurance:

  Deliver exceptional client satisfaction; resolve escalations and monitor service quality.

• Brand Building & Social Media:

  Strengthen branch visibility, client references, and online presence.

• Learning & Development:

  Foster continuous growth by upskilling self and team through regular training and leadership development.

• Compliance & Process Adherence:

  Ensure full compliance with company policies, ethical practices, and regulatory standards.

Key Skills and Qualifications:

• Leadership & Team Management:

  Proven ability to lead, motivate, and develop a high-performing team.

• Client-Centric Approach:

  Strong interpersonal and communication skills with focus on client satisfaction and trust-building.

• Sales & Advisory Expertise:

  Track record of achieving branch or team sales targets.

• Strategic Thinking:

  Ability to align business goals with branch-level execution.

• Analytical Skills:

  Capable of assessing performance metrics and driving improvements.

• Adaptability:

  Ability to perform in a dynamic, fast-paced environment.

• Compliance Knowledge:

  Understanding of ethical, legal, and process guidelines relevant to service delivery.

• Languages:

  Proficiency in English; regional language skills will be an advantage.