Posted:4 hours ago|
Platform:
Work from Office
Full Time
Role & responsibilities Achievement of Business Targets Achieving top line liability, Asset Cross sell and third-party distribution business. Achievement of Income and contribution targets Achievement of Incremental Current Account & Saving Account targets Cost of Income Ratio benchmark Cross Sell Products like Demat, Credit cards, Mutual Funds, Insurance, Investment Advisory and Assets etc. Ensuring Portfolio Growth, NPS (Net promotor scores), Personally, managing top clients in the branch Complaints and Customer Management Ensure all components of the branch sales model function as per design and regulatory compliance. Complaints Handling Process adherence (Sales /Audit / Risk / Operation & Compliance) Effective resolution of complaints from complaints management system. Review and resolution of offsite ATM complaints People Management Managing Employee Attrition at Branches Staff Motivation and Morale Training staff is exposed to skill based; product knowledge based IRDA / AMFI / xxxx certifications for front line sales resources Review & Control Review vault / Vault Key register, Monitor Physical verification of cash (Periodic surprise verification) & other attributes as per operational Manual, SOPs circulars etc. Audit Rating Regulatory Compliance & Certification No frauds / Operational errors, Review Suspense & Dummy accounts Ensure Compliance with Banking rules, Regulations & Procedures Periodic review of progress vs. objectives Ensure clarity of Business objectives among staff. Adherence of sales process
Unity Small Finance Bank
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