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Porr & Sons
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Branch Manager (Retail - Watch showroom)

Branch Manager (Retail - Watch showroom)

5 - 10 years

|

3 - 5 Lacs

Posted:5 days ago| Platform:

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Skills Required

leadership customer service showroom management store operations business development showroom sales retail operations sales promotion

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Sales & Business Development

Drive branch sales to achieve monthly, quarterly, and annual targets.
Monitor product performance and promote high-demand / premium watch collections.
Implement upselling and cross-selling strategies to maximize revenue.

2. Customer Experience & Service

Ensure superior customer service and satisfaction at all touchpoints.
Handle escalated customer queries, complaints, and after-sales issues.
Build long-term customer relationships and promote loyalty programs.

3. Store Operations Management

Oversee inventory management stock levels, shrinkage control, and timely replenishment.
Maintain visual merchandising standards as per brand guidelines.
Ensure smooth execution of billing, cash handling, and compliance processes.

4. Team Leadership

Recruit, train, and mentor sales associates and support staff.
Monitor employee performance and provide regular feedback.
Schedule staff shifts and ensure adequate manpower coverage.

5. Reporting & Compliance

Prepare daily, weekly, and monthly sales reports for management.
Ensure adherence to company policies, audit norms, and statutory compliance.
Provide insights on market trends, competitor activity, and customer preferences.

More Jobs at Porr & Sons

Branch Manager (Retail - Watch showroom)

chennai

INR 3 - 5 Lacs

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