Work from Office
Full Time
Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales.
Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
Ensure all components of the branch sales model function as per design
Complaints Handling
Review Branch Operations reports
Managing teller operations and vault
Branch Merchandising & co-ordination with Marketing at product level
Review vault register and Key Registers
Review Suspense & Dummy accounts
Ensure compliance with Banking rules, Regulations & Procedures
Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
Adherence of sales process & Operational Checklist.
Hdfc Bank
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