branch manager

• Job Title: Branch Manager

Location: Nandanam

Salary: Up to ₹35,000 per month

Job Summary:

We are seeking a highly motivated and experienced Branch Manager to oversee the daily operations of our Cupping and Skin Clinic. The Branch Manager will be responsible for leading a team, ensuring high-quality patient care, driving sales, and managing clinic operations efficiently. The ideal candidate will have a strong background in sales, with prior experience in the healthcare or hospital industry, and a proven ability to lead and inspire a team.

Key Responsibilities:

• Branch Operations Management:
• Oversee the day-to-day operations of the clinic, ensuring smooth and efficient processes.
• Monitor and ensure that all clinic policies and procedures are followed.
• Maintain inventory control and ensure proper stock management of medical supplies and skincare products.
• Ensure clinic cleanliness and adherence to hygiene standards.
• Team Leadership and Development:
• Lead, motivate, and manage clinic staff, including receptionists, technicians, and other healthcare professionals.
• Conduct regular team meetings and provide ongoing training to ensure staff are up to date with the latest techniques and protocols.
• Evaluate staff performance and provide feedback for improvement.
• Resolve any employee conflicts and maintain a positive work environment.
• Sales and Business Development:
• Develop and execute strategies to drive sales of cupping therapy and skin treatments.
• Identify and implement initiatives to expand the clinic’s patient base.
• Monitor clinic sales performance and set targets to achieve growth.
• Promote marketing campaigns and upsell additional services and products to patients.
• Build and maintain strong relationships with existing and prospective patients.
• Customer Care:
• Ensure excellent customer service by addressing patient concerns, inquiries, and complaints effectively and professionally.
• Guide patients on appropriate treatments, explaining procedures, and offering personalized solutions.
• Ensure that patient satisfaction is consistently high and resolve any issues promptly.
• Financial Management:
• Handle day-to-day financial tasks, including billing, invoicing, and collections.
• Prepare reports on clinic revenue, expenses, and other financial metrics.
• Maintain cost control while ensuring the highest quality of service delivery.

Qualifications and Experience:

• Experience:
• Minimum 3-5 years of experience in a managerial role, preferably in sales, the healthcare, or hospital industry.
• Proven experience in managing a team and achieving business targets.
• Familiarity with the wellness, cupping therapy, and skin care industry is a plus.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Customer-focused with a knack for sales and business development.
• Strong problem-solving abilities and ability to handle pressure.
• Sound knowledge of clinic operations, inventory management, and financial reporting.
• Education:
• Graduate degree in Business Administration, Healthcare Management, or any related field. Additional certifications in sales, healthcare management, or skin therapy are a plus.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person