Branch Head (SM/AVP)- Gurgaon

Role & responsibilities

• Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the banks objectives.

• Prepare the plan for the growth of branch business in consultation with the Cluster Head

• Implement the plan through the Branch team so as to achieve the top line goals

• Establish and strengthen relations with key customers (e.g. top 10%) to generate sustained business.

• Review daily/ periodic reports (e.g. overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc.) and take proactive action to ensure profitable and ethical business.

• Ensure audit related deliverables, both internal and external are met as per the prescribed norms

• Ensure compliance with due processes and guidelines

• Create a performance oriented environment leading to high employee motivation and productivity

• Ensure that all staff are adequately trained on the products of the bank, sales processes and various policies of the bank

• Resolve, report any disruptions (e.g. strike or local disturbance) and take appropriate action to ensure that the branch operations are run smoothly.

• Liaison with the cluster office and other branch offices to ensure the smooth management of operations and the achievement of overall business goals.

• Ensure proper upkeep of branch premises and assets including safety and security

Preferred candidate profile

• Knowledge of banking products and services

• Knowledge of regulatory guidelines and norms

• Good communication (both verbal and written) skill in both English and the local language

• Ability to manage complex client situations

• Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment

• Ability to handle pressure and meet deadlines

Interested candidate can share CV at aprampar.bhamra@axisbank.com

Also looking for immediate joiner or 30 days notice period for Gurgaon Locations