Branch Executive

Job Title: Branch Executive Location: Ranchi & Gorakhpur Experience: 7-8 Years in Back Office Operations Job Description: We are looking for a highly motivated and experienced Branch Executive to join our team in Ranchi and Gorakhpur. This is an exciting opportunity for individuals who have a strong background in handling customer orders, payments, and managing field technicians. The ideal candidate will also be proficient in MIS, possess a technical background (especially in CCTV, Fire Fighting, etc.), and have strong organizational skills. Key Responsibilities: Customer Order & Payment Handling: Manage customer orders and ensure timely payment processing. Address customer queries related to orders and payments. Field Technician Coordination: Allocate tasks to field technicians based on work requirements. Monitor job progress and ensure that jobs are completed on time. Distribute payments to technicians as per job completion. Material & Stock Management: Maintain and update records of stocks and materials in the branch. Ensure availability of required materials and supplies for operations. MIS & Reporting: Prepare and maintain detailed MIS reports on sales, inventory, and technician performance. Regularly update records and generate performance reports for management. Technical Knowledge: Use your technical expertise to troubleshoot issues related to CCTV, fire fighting systems, and other technical products. Advise customers and field technicians on product-related inquiries. Customer Interaction: Liaise with customers to address any issues related to products or services. Provide product demonstrations or explanations when necessary. Required Skills & Qualifications: Educational Qualification: Graduate. Experience: 7-8 years in back office operations or similar roles. Technical Knowledge: Preferred experience in CCTV, fire fighting, or similar technical fields. Proficiency in MIS: Full understanding of MIS tools and reporting. Language Proficiency: Fluent in both Hindi and English. Strong Organizational Skills: Ability to manage multiple tasks efficiently and effectively. Field Technician Management: Experience in managing field teams and allocating jobs. Communication Skills: Excellent verbal and written communication skills. Additional Benefits: Lodging Provided: Accommodation will be provided in both Ranchi and Gorakhpur. Workplace Environment: This is an on-site role requiring active participation in daily branch operations. If you have a strong technical background, excellent leadership abilities, and a keen eye for organization, we would love to have you join our team!