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BPO Voice Process (AR)- Freshers - Chennai

BPO Voice Process (AR)- Freshers - Chennai

AGS Health

0 - 1 years

2 Lacs

chennai

Posted:1 week ago| Platform:

Apply

Skills Required

communication skills fresher international call center helathcare bpo voice process voice support us process good english communication good communication in english bpo voice international voice international process international voice process international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

AGS Health!

Job Title:Trainee Process Associate - AR Caller

Roles & Responsibilities:

To address outstanding or assigned AR through analysis and phone calls by using available resources.
Utilization of all possible tools and applications available to take into account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
To report trends/patterns in denials, claim submission errors, credentialing issues, and billing-related roadblocks to the immediate reporting manager.
To meet the established SLAs (service level agreements) for production and quality
To update the outcome of the calls or analysis clearly and coherently in the billing system
To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes made with the P & Ps
To improve the performance based on the feedback provided by the reporting manager/quality audit team.

Qualification:

Undergraduate (UG) Any stream from Arts and Science graduates.
Postgraduate (PG) – Any graduate with an Arts and Science background.
Passed out year - 2020 - 2025

Please Note:

Shift Timing:

(US Shift) Should be flexible for both the shifts.

Transport

Location:

Job Type:

Benefits:

Saturday Sunday fixed Week Offs
PF ESI Gratuity
Health insurance.
Performance bonus
Competitive remuneration
Free cab transport

Required Skills:

Good Verbal and Written Communication skills
Should be comfortable working with Night shifts.
Sound analytical skills
Logical thinking

Interested candidates can WhatsApp their updated resume to 9150913753 or email it to ajeethkumar.subramaniyan@agshealth.com

Thanks & Regards,

Ajeeth

9150913753

AGS Health.

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