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BPO / Non voice Fresher

0 - 1 years

0 - 1 Lacs

Mumbai Maharashtra India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

customer service Email Chat Process Communcation

Work Mode

On-site

Job Type

Full Time

Job Description

Good Verbal/written communication. Good analytical/computer skills (Excel skills, email writing). Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work. Skills required customer service excel email process chat process Experience 0-1 year

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