BPO Associate

Job Description

Job description : Customer Support Executive Experienced candidates Qualification : Any degree Salary : 15000 to 40000 + Incentives ) Work Location : Chennai Job Description : join our dynamic BPO team as a Customer Support Executive in Madurai! We’re looking for enthusiastic individuals to handle customer interactions, resolve queries, and provide exceptional support. This role is ideal for candidates from Madurai with excellent communication skills and a customer-first mindset. Job Details Location: Chennai Office Timings: 10:00 AM to 7:00 PM Job Type: Full-Time Language : malayalam Key Responsibilities Manage inbound and outbound calls to assist Chennai customers with their queries and concerns. Provide accurate and timely resolutions to customer issues while ensuring high levels of customer satisfaction. Document all interactions and follow-up actions in the system. Collaborate with internal teams to address customer complaints effectively. Maintain a positive and professional demeanor during customer interactions. Meet performance metrics, including quality, efficiency, and response time. Requirements Any Graduates from Chennai Previous BPO or customer service experience is an advantage but not mandatory. Excellent verbal and written communication skills in Malayalam Strong problem-solving abilities and customer-oriented approach. Proficiency in using computers and customer support software/tools. Benefits Competitive salary and performance incentives. Comprehensive training and career development opportunities in Chennai Supportive and inclusive work environment. Health benefits and paid time off . This is your chance to join a leading BPO and make a real impact by delivering exceptional customer service. Language Known : malayalam pH : 7845439029 Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Speak with the employer +91 7845439029