21 Bots Jobs

Role Overview: As an Intercom Implementation Expert at TransFunnel, you will be responsible for owning end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. Your role will involve designing and deploying advanced Intercom workflows for support automation, CSAT collection, and deflection strategies. Additionally, you will integrate Intercom with CRMs, telephony platforms, and other customer data platforms to optimize support chains and customer journey automation. Key Responsibilities: - Own end-to-end Intercom implementations, including bots, chat flows, ticketing systems, and help center setup. - Design and deploy advanced Intercom workfl...

You will be responsible for designing and developing detailed solutions for specific projects enabling the organization to meet business objectives. You will provide technical leadership to ensure the technical design and implementation are aligned with business requirements. It is essential to partner with internal teams in gathering and reviewing non-functional requirements and collaborate with application and infrastructure teams to understand scope and requirements. Identifying and documenting any risks, issues, or critical success factors that may require immediate action is crucial. You will actively participate in testing design and execution to validate coverage and perform causal an...

The purpose of your role is to create exceptional and detailed architectural application designs, providing thought leadership to enable delivery teams to offer exceptional client engagement and satisfaction. You will be responsible for developing architectural applications for new deals or major change requests in existing deals by creating an enterprise-wide architecture that ensures scalability, reliability, and manageability. You will guide the construction and assembly of application components and services, maintain frameworks and artifacts, and provide solutions for RFPs received from clients. Additionally, you will analyze the technology environment, enterprise specifics, and client ...

About this role: Wells Fargo is seeking a Senior Software Engineer. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Colla...

You must have a total of 5 years of experience with a minimum of 3 years in Customer Experience (Cx) transformation. Your primary responsibilities will include collaborating with clients to develop transformation roadmaps, identifying opportunities through detailed Process Discoveries and Customer Journey Mapping, supporting delivery and sales teams in problem-solving and business growth, creating innovative solutions to address people, process, and technology opportunities, leading discussions on innovation during various client interactions, working closely with project management and IT teams to implement solutions, fostering a culture of problem-solving through training, enhancing existi...

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Genesys Contact Center QM Good to have skills : NA Minimum 7.5 Year(s) Of Experience Is Required Educati...

As a qualified professional with a background in Finance and Accounting, you will have the opportunity to leverage your expertise in various financial functions. With 6-9 years of experience in Finance & Accounting or Financial Outsourcing Services, you will be equipped to handle tasks related to PTP, RTR, QTC, and FP&A. Your proficiency in ERP systems, automation tools such as RPA and Bots, and process optimization methodologies like Lean Six Sigma will be crucial in delivering effective solutions. Your track record should demonstrate your ability to develop strong relationships with stakeholders across different organizational levels and lead teams effectively. Strong communication, presen...

You will be providing expert advice in a defined area of the finance function and offering financial and administrative support to company organizations for Finance programs. Your key responsibilities will include: - Demonstrating process and system expertise from a Segregation of Duty (SoD) perspective, collaborating with IT, Business, and FC&C community to enrich process knowledge. - Identifying automation opportunities within the SoD team and leading projects with digital tools such as Microsoft Power Automate, BOTs, Power BI, and Alteryx. - Working closely with Risk Owners and Process Owners to conduct User Access Reviews, Segregation of Duties, and Critical Action reviews efficiently an...

You will be part of a team at Novartis, a company with 105,000 employees worldwide reimagining medicine for over 766 million people. With 10 major new medicines in the pipeline, you will have the opportunity to contribute directly to patient care on a global scale. Your role will involve: - Having expertise in processes and systems from the SOD (Segregation of Duty) perspective, enhancing process knowledge through collaboration with IT, Business, and FC&C community. - Collaborating closely with Risk Owners/Process Owners to complete User Access Review, Segregation of Duties, and Critical Action reviews effectively and in a timely manner to reduce risks. - Driving continuous improvement in ac...

About this role: Wells Fargo is seeking a Senior Software Engineer. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Colla...

The roles purpose is to develop detailed architectural application designs and provide thought leadership to enable delivery teams to engage clients effectively and achieve high levels of satisfaction. You will be responsible for creating enterprise-wide architectural solutions that are scalable, reliable, and manageable. Your role will involve guiding the construction and assembly of application components and services to support solution architecture and development. Additionally, you will be required to provide solutions for RFPs, manage the portfolio of solutions, and analyze technology environments to set collaboration design frameworks. Your responsibilities will include developing cus...

We are seeking a highly skilled MS Teams App Developer with over 3 years of experience to join our team. The ideal candidate should have expertise in Integrations, including Bot Framework Development / Teams Chat bot Development, SharePoint Development, Graph API Development, Teams API Integration, Power Automate Integration with Teams, Teams Tabs, and Bots. Responsibilities: Design and develop custom Microsoft Teams apps and extensions (bots, tabs, messaging extensions, etc.) using the Microsoft Teams Developer Platform. Implement seamless integration of Teams apps with Microsoft 365 services, including SharePoint, One Drive, Outlook, and Azure Active Directory (AAD). Build Teams bots using...

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maint...

> Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Mai...

As a Software Engineer II & III Unreal Engine, youll be part of a passionate and collaborative team of game developers. You will work closely with design, art, and engineering leads to build exciting features and systems that define player experiences in our AAA PC/Console titles. This is your opportunity to push the limits of Unreal Engine 5 and contribute to high-performance, polished, and scalable gameplay. Youll learn from industry veterans and be encouraged to take ownership of features, systems, and the code that drives them. What Youll Do Develop and optimize gameplay systems, features, and tools using C++ in Unreal Engine 5 Collaborate with designers, artists, and fellow engineers to...

As a Software Engineer II & III Unreal Engine, youll be part of a passionate and collaborative team of game developers. You will work closely with design, art, and engineering leads to build exciting features and systems that define player experiences in our AAA PC/Console titles. This is your opportunity to push the limits of Unreal Engine 5 and contribute to high-performance, polished, and scalable gameplay. Youll learn from industry veterans and be encouraged to take ownership of features, systems, and the code that drives them. What Youll Do Develop and optimize gameplay systems, features, and tools using C++ in Unreal Engine 5 Collaborate with designers, artists, and fellow engineers to...

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maint...

Responsibilities Lead the development team in implementing Salesforce solutions. Provide technical guidance and mentorship to developers. Ensure adherence to coding standards, design patterns, and best practices. Collaborate with Solution Architect and Integration Architect to design scalable and secure solutions. Manage the development of AI-powered case management and workflow automation. Conduct code reviews and performance optimization. Develop and maintain technical documentation for designed solutions. Facilitate workshops and meetings with stakeholders to gather requirements and provide updates. Translate business requirements into well-architected solutions that best leverage the Sal...

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maint...

Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application development d. Maint...

About The Role : Role Purpose The purpose of the role is to create exceptional and detailed architectural application design and provide thought leadership and enable delivery teams to provide exceptional client engagement and satisfaction. Do 1. Develop architectural application for the new deals/ major change requests in existing deals a. Creates an enterprise-wide architecture that ensures systems are scalable, reliable, and manageable. b. Manages application assets and directs the development efforts within an enterprise to improve solution delivery and agility c. Guides how to construct and assemble application components and services to support solution architecture and application dev...