BizOps Engineer II ( BMC Discovery Admin)

5 - 10 years

4 - 8 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Title and Summary

BizOps Engineer II (BMC Discovery Admin)

Role

  • Provides technical leadership and support to a distributed team managing globally distributed infrastructure.
  • Configure, deploy, and administer Linux-based systems across multiple environments.
  • Administer the BMC Discovery Software which serves the role of Configuration Management Inventory collection from nearly every type of IT Infrastructure that exists.
  • Troubleshoot Network Connectivity and/or Credential issues such as:
  • SSH to Linux/Unix Platforms
  • WMI Query and Powershell to Windows
  • SNMP to Network Devices
  • API Connections (for example Credential and Connection to Cloud Providers AWS, Azure, GCP, etc.)
  • Discuss, plan, and manage change implementation for upgrades, releases, migrations, and other maintenance.
  • Monitor and respond to system alerts and failures.
  • Develops plans to improve quality for each project that impacts the platform.
  • Ensures platform procedures are developed with best practices and standards and are well documented.
  • Helps to innovate on new methodologies to improve Business Operations.
  • Coaches junior level employees on Business Operations best practices.
  • Engage in and improve the whole lifecycle of servicesfrom inception and design, through deployment, operation, and refinement.
  • Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
  • Practice sustainable incident response and blameless postmortems.
  • Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover

Qualifications

  • BS degree in Computer Science, Network Engineering, code development or equivalent practical experience (at least four years).
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • We support many different stakeholders. Experience in dealing with difficult situations and making decisions with a sense of urgency is needed.
  • We need team members with an appetite for change and pushing the boundaries of what can be done with automation.
  • Security-first mentality (Security is critical in everything we do).
  • Customer-first mentality (Our entire enterprise is our customer base).
  • 5 year experience in CVILL19
  • A Can-Do attitude and a passion for improving process and automation.
  • Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
  • Extensive experience with Linux operating systems (such as CentOS, RHEL, OEL, Unbuntu).
  • BMC Discovery administration experience would be ideal.
  • SNMP walk and MIB-tree review experience a plus.
  • Understanding of ITIL basics and the principles of change control management is ideal.
  • Experience with IT Service Management (ITSM) tools such as Remedy, Service Now, etc. is ideal.
  • Configuration Management Database (CMDB) experience ideal.
  • CompTIA Security+ or other Linux and/or network administration certifications ideal
  • Experience with deployment/configuration management and CI/CD and release tools such as Chef, Jenkins, Ansible, Puppet, XL Release (XLR), Octopus, Satellite, Flow, etc.
  • Experience with scripting technologies such as Bash, Python, Perl, Powershell, etc.
  • Understanding of Windows Server 2012+ and domains.
  • Understanding of software and package inventory collection basics.
  • Experience supporting Apache WebServer and/or middleware application servers and Java RunTime Environments (Tomcat, WebSphere, WebLogic, JBoss, etc).
  • Understanding of common security architecture designs.
  • Basic understanding of SSL/TLS and how certificates work.
  • Understanding of source code management under a version control system like Git.
  • Understanding of networking methodologies at scale.
  • Experience with Agile methodologies.
  • Experience with monitoring solutions such as Splunk, Dynatrace, AppDynamics, Nagios, Zabbix, etc.
  • Understanding of cloud methodologies and services, particularly AWS and Azure.
  • Remote server diagnostics and troubleshooting required.
  • Understanding of patch/lifecycle management of Linux and Windows endpoints required.
  • Red Hat Certified System Administrator (RHCSA)
  • Red Hat Certified Engineer (RHCE)

Preferred skills:

  • BMC Discovery Certification
  • 5+ years experience in BMC Discovery platform, architecture & attribute management.
  • Knowledge of REGx in pattern Matching
  • Should have strong working knowledge of BMC Discovery/Application Discovery and Dependency Mapping (ADDM) infrastructure and Administration
  • Experience with Splunk, Dyntrace, Docker, Kubernetes is a plus.
  • REST API Integration Experience (familiar with curl, swagger, request/payload management)
  • Knowledge of integrations of BMC Discovery with a CMDB (Remedy/ServiceNow, etc.) and other applications
  • Knowledge of SAAM/CAM Concepts a plus

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