Billing Specialist

As a Billing and Accounts Receivable Specialist, your primary responsibilities will include creating, reviewing, and sending invoices to clients. You will be responsible for following up with clients on responses, pulling data related to work-in-progress (WIP) write-off requests, WIP transfers, and upcoming bills. It will also be essential for you to interpret and apply information from engagement letters to ensure accurate client billing. Collaborating proactively with professional staff billers to ensure timely and accurate invoicing will be a crucial part of your role. In the Accounts Receivable (AR) domain, you will be expected to follow up on unapplied cash, coordinate refunds, determine correct invoice allocations, and conduct small balance reviews. Additionally, you will review credit card processing and posting, working closely with Client Partners on outstanding AR. This will involve sending past-due invoices/statements and following up directly with clients on outstanding balances. Keeping track of AR notes, next steps, and related follow-up actions will require seamless collaboration with the collections team. You will also be involved in assisting with billing, AR, and cash-related reporting. Your responsibilities will extend to data maintenance tasks, including managing address change requests, role change requests, and client status updates. Responding to a high volume of questions related to billing and cash posting will be part of your daily routine. Providing exceptional customer service to both internal and external clients will be a key aspect of your role. In terms of systems and general responsibilities, you will work with multiple systems such as Star, Salesforce, Aiwyn, Word, Excel, and Outlook. Managing deadlines, tracking outstanding tasks, and prioritizing effectively will be crucial for successful task completion. You will also handle requests sent to multiple email inboxes (Billing, AR & Client Lifecycle) efficiently and effectively. Overall, as a Billing and Accounts Receivable Specialist, you will play a vital role in ensuring accurate billing, effective accounts receivable management, and seamless data maintenance while providing exceptional customer service to clients.,