Billing Specialist

Job Summary

The Accounts Receivable Specialist will manage all aspects of the AR process, including invoicing, payment collection, and customer account oversight. This role is essential to ensuring timely cash inflows, maintaining accurate financial records, and fostering strong client relationships. Were looking for a proactive individual with a solid understanding of AR functions and a knack for problem-solving.

Key Responsibilities

• Billing:

Create and send invoices to customers based on Timekeeping (Payroll), contracts, AP invoices and expenses.

Ensure invoice accuracy by verifying pricing, quantities, and payment terms based on the information provided by Operations Team.

Coordinate with relevant departments to gather billing data and resolve discrepancies.

Communicate with clients to resolve billing inquiries, disputes, or payment delays.

Manage Mailbox used for communication.

Work seamlessly during month end to complete the Revenue on timely basis

• Cash Applications:

Process incoming payments (e.g., checks, wire transfers, credit cards) and apply them to customer accounts.

Reconcile cash receipts with invoices, addressing discrepancies such as overpayments or underpayments.

Maintain accurate records of payment applications, remittances received and update AR ledgers accordingly.

Apply payments, credits, and adjustments to customer accounts in the accounting system.

• Collections:

Reconcile customer accounts by matching payments received to outstanding invoices.

Investigate and resolve discrepancies, such as short payments, overpayments, or unapplied cash.

Monitor AR aging reports to identify overdue accounts and prioritize collection efforts.

Contact customers and operations via emails for timely collecting payments for invoices.

Address payment delays or disputes, escalating complex issues to management as necessary.

• Account Reconciliation and Reporting

Reconcile customer accounts by applying payments, issuing credits, and adjusting balances.

Maintain up-to-date records of transactions, communications, and account statuses.

Analyze customer payment trends to assess credit risk and recommend adjustments to credit limits.

Prepare and analyze AR reports, including aging summaries, cash application status, and collection progress.

Support month-end closing by ensuring AR records are accurate and up to date

Prepare regular AR reports, including cash receipts, aging summaries, and collection forecasts.

Assist in month-end and year-end closing by reconciling AR ledgers and preparing accruals.

Provide documentation and support during internal or external audits.

Identify inefficiencies in AR workflows and suggest improvements.

Ensure compliance with company policies, accounting principles, and regulatory standards.