Billing Officer

exciting opportunity

Department:

Reports To: Billing Lead

Shift: UK Shift (12.00 pm 9.00 pm IST)

Key Responsibilities

Invoice Generation & Management

• Prepare and issue

  accurate invoices

  to self-pay patients, private medical insurers (PMIs), embassies, and third-party payers.
• Ensure all services, procedures, and treatments are billed in accordance with

  tariff agreements and contracts

  .
• Submit Electronic Data Interchange (EDI) invoices via

  Healthcode

  , escalate failures, and resolve issues.

Insurance, Embassy, Third-Party Liaison & Pre-authorisation

• Liaise with

  private medical insurers, external agencies (embassy) and other third-party payers

  to resolve billing queries or discrepancies.

• Validate insurance authorisations

  and obtain necessary documentation.
• Screen

  Letters of Guarantee (LOGs)

  and maintain medical reports for embassy patients.

Revenue Assurance

• Reconcile

  billing with clinical and administrative records to ensure completeness and accuracy.
• Assist in identifying and resolving

  billing errors or anomalies

  .

Patient Communication

• Communicate

  with patients regarding their bills, outstanding balances, and payment options.
• Handle queries

  professionally and empathetically

  .

Financial Reporting

• Support finance team with

  monthly revenue reporting, aged debt analysis, and audit preparation

  .

• Maintain up-to-date records

  in the billing and patient management systems (Compucare / EHR/EPR platforms).

Compliance

• Ensure billing practices comply with

  GDPR, healthcare regulations, and insurance policies

  .
• Follow all

  internal financial policies and external standards

  .

Skills & Experience Required:

• 3 to 5 years experience

  in

  billing or accounts receivable

  , ideally in a healthcare or medical setting.
• Familiarity with

  private healthcare billing

  and insurance procedures.
• Strong knowledge of billing codes (e.g.,

  CCSD, ICD-10

  ).
• Proficient in

  Microsoft Office

  and financial/billing software (e.g. SAP, Meditech, Epic, Compucare or similar).
• Strong

  numerical accuracy

  and attention to detail.
• Excellent

  communication and customer service

  skills.
• Ability to manage

  multiple priorities in a busy environment

  .

Desirable:

• Knowledge of

  UK private medical insurance processes and UK healthcare tariffs

  .
• Understanding of

  GDPR and other relevant healthcare legislation

  .
• Experience with

  Hospital Information Systems

  (HIS).

Personal Attributes:

1. High level of

   integrity and confidentiality

   .
2. Proactive

   problem-solver

   with strong ownership.

3. Team player

   with a professional, courteous approach.

Working Conditions & Benefits

• This is a

  Work From Office (WFO) role

  based in Pune, not Work From Home. A limited hybrid option may be considered only in exceptional circumstances.
• You will regularly collaborate with colleagues across Finance, Billing, Admissions, Commercial, and Patient Services, giving you

  broad exposure and valuable cross-functional learning opportunities

  .
• A chance to shape and strengthen financial operations for a

  leading UK healthcare client

  .

• Direct collaboration with UK leadership teams

  , where your work will directly contribute to driving performance, efficiency, and impact.
• We offer a

  competitive compensation package, along with a generous leave policy, medical insurance, and a collaborative work environment

  .
• High performers can look forward to

  clear career growth opportunities

  .

Please answer the qualifying questions carefully

apply today and grow with us!