Billing Head

Billing Head

As a Billing Head, your primary responsibilities will include overseeing the day-to-day operations of

the and billing department. You will be responsible for managing a team of administrative and billing

staff, ensuring that they are meeting their targets and providing excellent customer service to clients.

Your duties will include:

1. Managing the billing department, including hiring, training, and supervising staff.

2. Developing and implementing policies and procedures to ensure efficient and effective operations.

3. Monitoring and analyzing billing data to identify trends and areas for improvement.

4. Ensuring that all billing is accurate and timely, and that all payments are processed correctly.

5. Coordinating with other departments to ensure that billing processes are integrated with other

business functions.

6. Managing budgets and financial reports for the administrative and billing departments.

7. Review work of billing staff to ensure accuracy, resolving inconsistencies as needed

8. Ensure to check IPD bills according to Hospital Tariff.

9. Resolve the billing related queries of patient /Attendant.

10. Ensure to close all Cash, Corporate and TPA billing discrepancies.

11. Improve patient satisfaction for TPA & Billing.

12. Timely correct settlement of bill and refunds to patient over and above bill amount.

13. Maintain the Discharge TAT.

14. Reconciliation, Recovery, and closure of unsettled bills.

15. Preparation of OPD and IPD packages and cost analysis.

16. Team Handling & Manage Duty Roster.