Bell Boy

Scylla Luxury Resort & Spa, a premier destination known for its exceptional service and breathtaking location, is seeking an enthusiastic and professional Bell Boy to join our dedicated Front Office team.

About the Role

As a Bell Boy, you are one of the first and last points of contact for our guests. Your primary responsibility is to create a seamless and welcoming arrival and departure experience. This is a highly visible role that requires a professional demeanour, strong physical stamina, and a commitment to world-class guest satisfaction.

Key Responsibilities

• Welcome and Assist Guests: Greet guests warmly upon arrival and assist them promptly with the loading and unloading of luggage from vehicles.
• Luggage Handling: Safely and efficiently transport guest luggage to and from rooms, ensuring accurate delivery and collection.
• Room Orientation: Escort guests to their rooms and provide a brief, professional orientation to the room's features and hotel amenities.
• Information Provider: Offer information regarding hotel services, local attractions, and directions upon request.
• Support: Assist other departments, such as Concierge or Front Desk, with various tasks as needed, including running errands, delivering packages, or performing light cleaning duties in public areas.
• Maintain Lobby Presentation: Keep the hotel lobby, entrance, and luggage storage areas tidy and organised.

Qualifications and Skills

• Experience: Previous experience in a hospitality or customer service role is preferred, but not mandatory.
• Communication: Excellent verbal communication skills in English (knowledge of additional languages is a plus).
• Physical Stamina: Must be physically fit and able to lift and carry heavy luggage repeatedly throughout a shift.
• Professionalism: Maintain a neat, professional appearance and a consistently positive and welcoming attitude.
• Guest Focus: A genuine desire to serve and anticipate guest needs.
• Team Player: Ability to work collaboratively with a diverse team.
• Flexibility: Must be able to work a flexible schedule, including early mornings, late evenings, weekends, and holidays.

Why Join Scylla Luxury Resort & Spa?

We offer a competitive salary, comprehensive benefits, opportunities for growth and development, and the chance to work in a stunning and supportive environment where excellence is rewarded.

TO APPLY:

Please submit your resume and a brief cover letter outlining your relevant experience to [email protected].

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person