Bell Boy

As a Front Office team member at Gateway Bekal, you will represent the prestigious Indian Hotels Company Limited (IHCL) within the Tata Group. Your main focus will be on delivering exceptional experiences to guests, ensuring their comfort and satisfaction. You will play a crucial role in shaping the future of hospitality in a dynamic work environment that values innovation, collaboration, and personal growth. - Greet and assist guests with check-in and check-out procedures - Handle guest inquiries and provide information about hotel services and local attractions - Manage reservations and room assignments to ensure optimal occupancy levels - Coordinate with other departments to fulfill guest requests and resolve any issues promptly - Maintain a clean and organized front desk area for a welcoming guest experience Qualifications Required: - High school diploma or equivalent qualification - Proven experience in a customer service role, preferably in a hotel setting - Strong communication skills in English and any additional languages as needed for the position - Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment IHCL is committed to equal opportunities employment, fostering a diverse and inclusive work culture where all employees are valued and respected. Join IHCL in upholding their core values of passion, excellence, and teamwork as they strive to create memorable experiences for their guests.,