Bartender

job responsibilities

1. Setting up the Bar / Mise‑en‑Place

• Ensure the bar is properly stocked before service: glasses, spirits, mixers, ice, garnishes. (Accor)
• Set up equipment (shakers, blenders, glassware) and maintain them. (Accor)

1. Guest Interaction and Service

• Greet guests warmly and provide personalized service; remember guest preferences when possible. (Accor)
• Take beverage (and snack, if applicable) orders accurately and promptly. (Accor)
• Serve drinks and hot/cold snacks in an appropriate timeframe. Ensure correct temperature, presentation. (Accor)

1. Drink/Beverage Preparation

• Mix, garnish, and present drinks according to standard recipes. (Accor)
• Create new cocktails or specials, upsell beverage offers. (Accor)

1. Hygiene, Cleanliness, and Safety

• Maintain HACCP / food safety / hygiene standards in the bar area. (Accor)
• Clean and maintain bar equipment; keep bar counters, glasses, etc., clean. (Accor)

1. Stock & Inventory Management

• Manage daily beverage inventory; record opening & closing stock; order supplies as per par stock. (Accor)
• Prepare garnishes; ensure all necessary supplies available. (Accor)

1. Billing, Cash & Payment Process

• Ensure accurate billing; handle payments, ensuring correctness. (Accor)

1. Complaints / Guest Feedback

• Receive guest complaints or feedback related to drinks/services, resolve or escalate to management. (Accor)

1. Teamwork and Coordination

• Coordinate with other hotel departments (e.g. service staff, kitchen, management) for smooth operation. (GrabJobs)
• Attend briefings, meetings, trainings as required. (Accor)

1. Appearance, Personal Conduct, Uniform

• Arrive on time, wear complete & clean uniform. Maintain personal hygiene and appearance. (Accor)
• Follow hotel policies, emergency/safety protocols. (Accor)

1. Cost Control and Quality Standards

• Practice portion control, minimize wastage. (Accor)
• Ensure consistent drink quality, following hotel’s standard beverage manual or recipes. (Accor)