Banking Relationship Executive

1 years

1 - 4 Lacs

Posted:13 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

  • Acquire new customers for banking products with focus on credit cards
  • Generate leads through field activities, references, and open market
  • Explain features, benefits, eligibility, and charges of multiple bank credit cards
  • Achieve daily, weekly, and monthly customer acquisition targets

2. Credit Card Sales Performance

  • Sell credit cards of multiple banks such as HDFC, Axis, SBI, ICICI, etc.
  • Maintain a healthy approval to rejection ratio
  • Ensure complete and accurate application submissions
  • Achieve card-wise and bank-wise sales targets

3. Customer Relationship Management

  • Build and maintain strong relationships with customers
  • Address basic customer queries related to application status
  • Ensure positive customer experience from lead to card approval
  • Generate repeat referrals through satisfied customers

4. Lead Management and Follow Ups

  • Manage assigned and self-generated leads efficiently
  • Conduct regular follow ups with prospects for application completion
  • Update lead status accurately in CRM or tracking sheets
  • Minimize lead leakage and improve conversion rate

5. Documentation and Compliance

  • Collect correct KYC and income documents from customers
  • Verify documents as per bank and DSA guidelines
  • Ensure zero fraud, fake or manipulated documentation
  • Follow all compliance and ethical sales standards

6. Field Activity and Market Coverage

  • Conduct daily field visits in assigned areas
  • Identify high potential locations for credit card sales
  • Maintain daily activity levels as per company guidelines
  • Represent the DSA brand professionally in the market

7. Coordination with Internal Teams

  • Coordinate with back office and operations teams for application processing
  • Share complete and accurate details to reduce rework and rejections
  • Escalate issues related to delays or customer concerns on time

8. Reporting and MIS

  • Submit daily sales and activity reports
  • Track applications, approvals, rejections, and payouts
  • Maintain accuracy in reporting and data submission

9. Revenue and Payout Focus

  • Maximize approved cases to improve payout earnings
  • Focus on quality sales for long-term sustainability
  • Support company revenue goals through consistent performance

10. Brand and Ethics

  • Maintain ethical selling practices at all times
  • Avoid mis-selling or false commitments
  • Protect company and bank brand reputation in the field

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund
  • Work from home

Experience:

  • franchisee Development : 1 year (Preferred)

Work Location: In person

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