Banking Officer

As a Banking Officer based in Thrissur, Irijalakuda, and Kunnamkulam, your role will involve the following responsibilities: - Communication skills: You will be required to have excellent speaking, listening, and writing skills to effectively interact with customers, as well as with the organization's employees and vendors. - Customer service skills: Your ability to remain calm, empathetic, and patient will be crucial in handling customer suggestions and complaints promptly to ensure their satisfaction. - Collaboration skills: You will need to collaborate effectively with senior executives, managers, salespeople, and other employees to build and expand customer relationships. - Presentation skills: Prepare and deliver informative presentations outlining customer relationship strategies to senior management and other relevant personnel. - Problem-solving skills: Identify and resolve customer issues with organization's products and services efficiently. - Negotiation skills: Utilize your negotiation skills to highlight the benefits of the organization's offerings and persuade customers to make purchases. - Time management skills: Respond promptly to customer queries and implement customer service strategies in a timely manner to ensure long-term customer satisfaction. - Computer skills: Proficiency in using computers, the Internet, and customer relationship management software to maintain and document customer relationships. - Product and service knowledge: Stay updated on the organization's products, services, upgrades, and issues to better inform customers and drive sales. Qualifications: - Graduation degree - Minimum 1 year of experience in a relevant field In addition to the outlined responsibilities and qualifications, the company offers the following benefits: - Cell phone reimbursement - Provident Fund Please note that the work location for this role will be on the road.,