5 Service Knowledge Jobs

The Interior Site Engineer role encompasses a diverse set of responsibilities. Your primary duties will include 2D and 3D design for residential or industrial projects. You must possess a deep understanding of software relevant to 2D and 3D design. Furthermore, you will be entrusted with the task of independently managing client interactions. A crucial aspect of your role will involve conducting on-site inspections to ensure adherence to the design specifications. It is imperative to oversee the accurate implementation of designs at the site. Effective coordination with vendors is essential to facilitate the seamless communication of drawings and the execution of work on-site. To excel in this position, you are expected to stay abreast of market trends and possess comprehensive knowledge of materials used in the industry. As the Interior Site Engineer, you will be responsible for taking complete ownership of the project. Your proficiency in managing timelines and conducting quality checks will be instrumental in the successful delivery of projects. The ideal candidate should demonstrate expertise in services, meticulous attention to detail, and a track record of delivering desired designs. This is a full-time position that operates on a day shift schedule. Additionally, the role offers a yearly bonus. Qualifications for this role include a Bachelor's degree, with a preference for candidates with 4-5 years of total work experience and at least 1 year of experience in interior design.,

The Customer Banking Officer role based in Thrissur requires a candidate with Graduation qualification and a minimum of 1 year of relevant experience. As a Customer Banking Officer, you will be responsible for effectively managing customer relationships, addressing their needs, and ensuring customer satisfaction. Your communication skills will play a vital role in interacting with customers, organization employees, and vendors. Excellent speaking, listening, and writing skills are essential for effective communication. Customer service skills such as being calm, empathetic, and patient will help in resolving customer complaints and issues promptly. Collaboration skills are key for building strong customer relationships and expanding the customer base. You will work closely with senior executives, managers, salespeople, and other employees to achieve this. Presentation skills will be utilized to discuss customer relationship strategies with the senior management and other stakeholders. As a problem solver, you will identify issues with products or services and devise appropriate solutions. Negotiation skills will be beneficial in explaining the benefits of the organization's offerings and persuading customers to make purchases. Time management skills are crucial for timely responses to customer queries and implementing customer service strategies efficiently. Proficiency in computer skills and knowledge of customer relationship management software are necessary for documenting and maintaining customer relationships. Product and service knowledge will help in keeping customers informed about the organization's offerings and driving sales. This is a full-time, permanent position with benefits including cell phone reimbursement, Provident Fund, performance bonus, yearly bonus, and a morning shift schedule. The preferred education qualification is a Bachelor's degree, and experience in customer relationship management and sales is preferred. The work location is in person.,

As a leading NBFC-MFI in India, Fusion Finance Limited (formerly known as Fusion Micro Finance Ltd) is dedicated to providing financial services to underserved entrepreneurs in rural areas and supporting MSMEs across the country. With a vast network of 1,297 branches in 22 states and 3 Union Territories, Fusion is deeply committed to creating opportunities at the bottom of the pyramid and ensuring balanced stakeholder value through transparent policies. Your role at Fusion Finance Limited would involve various key responsibilities including: - Conducting market research to analyze market trends and identify potential areas for expansion. - Developing sales strategies and executing them effectively to achieve set targets. - Building and maintaining strong relationships with both potential and existing clients. - Acquiring new clients and ensuring the retention of the current client base. - Understanding the financial aspects of business development for effective financial planning and forecasting. - Possessing comprehensive knowledge of the company's products or services. To excel in this role, you are required to have a Graduation degree in any discipline. Join us at Fusion Finance Limited and be a part of our mission to empower entrepreneurs and support the growth of MSMEs across the nation.,

Position: Customer Care Executive Location: UClean, Surajkund, Faridabad Department: Customer Service Reports to: Customer Service Manager About Us UClean is a premier [industry, e.g., laundry and home services] provider dedicated to delivering top-notch services and exceptional customer experiences. With a commitment to quality and innovation, we are expanding our team at our Surajkund, Faridabad location and seeking a Customer Care Executive to join us in our mission to exceed customer expectations. Job Summary The "Customer Care Executive" will play a key role in providing outstanding support to our customers at the Surajkund, Faridabad location. This role involves managing customer interactions, resolving issues, and ensuring a positive and seamless experience. The ideal candidate will be customer-focused, articulate, and proactive in addressing and resolving customer needs. Key Responsibilities Customer support: Handle customer inquiries and provide accurate information regarding services, pricing, and company policies via phone, email, chat, and in-person interactions. Issue resolution: Address and resolve customer complaints and issues promptly and effectively. Escalate complex issues to the appropriate department when necessary. Product and service knowledge: Maintain an in-depth understanding of UCleans services and policies to offer precise and helpful information to customers. Documentation: Record all customer interactions, feedback, and resolutions accurately in the companys CRM system. Follow-up: Conduct follow-up communications to ensure customer satisfaction and address any lingering concerns. Feedback collection: Gather and report customer feedback to assist in improving services and operational procedures. Team collaboration: Work closely with team members and other departments to enhance the overall customer experience and resolve issues. Compliance: Adhere to UCleans policies, procedures, and regulatory requirements. Qualifications Education: High school diploma or equivalent required; Bachelors degree in Business Administration or related field preferred. Experience: Previous experience in a customer service or call center environment is beneficial. About Company: At UClean, we are building India's first organized chain of laundry and home cleaning stores, focused on fostering the DIY (do it yourself) culture. With technology at the heart of the brand, UClean also enables time-crunched customers to avail of pick-n-drop service from the comforts of their homes or office. UClean is committed to working with other entrepreneurs and investors and co-build the UClean brand with them through the franchise route. The entrepreneurs are trained, equipped, and handheld in building & operating their own UClean franchise store. With some of the most credible partners on board for a venture of this nature, UClean is striving to not just be a brand but an overall segment creator.,

Key Responsibilities(Air Ticketing): Understand the client requirement, coordinate with them and issue the best airfares Search and compare airfares using GDS systems Book, block, and issue domestic and international air tickets Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) Assist clients via calls and emails, providing fare options, ticketing support, and travel advice Ensure accuracy in passenger details and ticketing documentation Maintain updated records of all bookings and transactions Work closely with the sales and customer service teams to ensure seamless travel planning Key Responsibilities(Travel Packages): Attend to client inquiries via phone and in-person meetings, providing prompt and professional assistance Understand client preferences and travel requirements to curate personalized travel packages Design and prepare customized itineraries, including accommodation, sightseeing, and activities Coordinate with hotels, local vendors, and service providers for seamless booking and execution Research, check availability, and book domestic and international air tickets as needed Handle email communication efficiently for client interactions and vendor coordination Conduct timely follow-ups with clients to confirm details, address queries, and ensure satisfaction Good knowledge of airline rules, ticketing policies, and global travel norms. Strong communication and client handling skills. Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment. Detail-oriented with strong problem-solving and decision-making skills. A team player who can also take ownership and work independently when needed. Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field.