27 Service Knowledge Jobs

As an Inbound Associate Account Manager at Wattlecorp, based in the Calicut office in Govt. Cyberpark, your primary responsibility will be to enhance inbound leads by effectively managing existing client accounts. Your role will play a crucial part in helping the company achieve its sales targets and drive growth through client retention. **Key Responsibilities:** - **Inbound Inquiry Management:** Provide prompt responses to inbound inquiries through various channels such as calls, emails, chat, and social platforms, prioritizing high-priority queries. - **Service Knowledge:** Understand customer requirements and match them with the appropriate cybersecurity services offered by Wattlecorp. -...

As a Business Development Manager reporting to the Zonal Sales Manager, your primary role is to drive growth by acquiring new customers within the zone. Your responsibilities include conducting market research, acquiring customers, managing customer relationships, overseeing the sales process, and analyzing performance. Key Responsibilities: - Conduct market research to identify industry trends, competition, potential customers, and growth opportunities. - Prospect potential customers from various channels and reach out to a minimum of 200 new prospects monthly. - Generate at least 25 qualified leads per month through field-level lead generation. - Develop and update a Minimum Sales List (MS...

As a Business Development Manager reporting to the Zonal Sales Manager, you play a crucial role in driving growth within the zone. Your responsibilities include market research, customer acquisition, relationship management, sales process management, and performance analysis to achieve sales targets and expand the market. **Key Responsibilities:** - **Prospecting and Customer Acquisition:** - Conduct market research to identify industry trends, competition, potential customers, and growth opportunities. - Prospect potential customers from various channels such as clinicians, Corporate hospitals, SIS, Franchisee partners, and corporate industries. - Reach out to a minimum of 200 new prospects...

As an International BPO representative at this company in Noida, your role will involve the following responsibilities: - Handle inbound and outbound customer calls professionally. - Resolve customer queries and issues promptly with accurate information. - Maintain a high level of product and service knowledge. - Update customer records with details of interactions. - Communicate with customers through email and chat platforms. - Collaborate with internal teams to ensure smooth customer operations. - Analyze customer feedback and provide insights for service improvement. - Meet performance KPIs such as response time, quality, and customer satisfaction. Qualifications required for this role: ...

As a professional individual with a successful track record in consultative sales, your role will involve the following responsibilities: - Building and maintaining relationships with prospective clients, ensuring the database is updated and fostering good relations with existing clients. - Demonstrating the ability to consistently meet and exceed sales targets. - Interacting with pharmaceutical professionals at all levels of an organization and leveraging established business relationships within the territory. - Maintaining a comprehensive knowledge of all product and service offerings of the company. - Adhering to company guidelines and procedures, including cold callings and lead generat...

As a Customer Relations Executive (CRE) at our company, you will play a crucial role in maintaining strong relationships with our customers. Your focus should always be on handling customer-related tasks with urgency, accuracy, and professionalism. Key Responsibilities: - Treat complaint calls as opportunities to build trust and loyalty - Ensure prompt sending of quotations and consistent follow-up - Uphold non-negotiable customer satisfaction standards - Utilize strong problem-solving skills to resolve issues effectively - Assign skilled technicians to tasks for high service standards - Possess thorough knowledge of company services and technical offerings - Monitor work updates post-mainte...

Job Description: As a Networking Sales Specialist at NTT DATA, you will play a crucial role in pursuing and landing qualified leads identified by the Client Management team and other respective teams. Your primary responsibility will be to identify new opportunities within existing accounts, present solutions, value propositions, partner configurations, cost structures, and revenue models to clients, ensuring that their needs are met. You will work directly with clients at various levels and collaborate with internal subject matter experts. A significant portion of your time will be dedicated to engaged selling and supporting the sales process in partnership with Client Managers. Your contri...

As a candidate with 2-4 years of experience, you will be responsible for the following key tasks: - Die/Mould Assembly Knowledge - Service Knowledge - Preventive Die/Tool Maintenance - Documents Knowledge Your main responsibilities will include: - Maintenance Activities Such As Die Polishing - Core Pin Changing - Insert/Die Matching - Cooling Line Checking - Stress Relieving - Die Corrections & Documents Maintenance The job type for this position is Full-time. Additional Details: - Benefits include Health insurance and Provident Fund. - The work location is in person.,

Role Overview: As an Engineer/Sr. Engineer in Service Sales at GEA, you will join a global company that is a key supplier to the food and beverage processing industry and other process industries. With a workforce of over 18,000 employees spread across more than 60 countries, GEA provides a dynamic and stimulating work environment that fosters personal development and growth. Key Responsibilities: - Conduct client visits for customer interaction, market assessment, and service product presentations - Sell GEA products, spare parts, and Plant SLA/AMCs by effectively communicating the customer support products and services - Negotiate offers, quotations, and contracts to provide the best value...

As a Banking Officer based in Thrissur, Irijalakuda, and Kunnamkulam, your role will involve the following responsibilities: - Communication skills: You will be required to have excellent speaking, listening, and writing skills to effectively interact with customers, as well as with the organization's employees and vendors. - Customer service skills: Your ability to remain calm, empathetic, and patient will be crucial in handling customer suggestions and complaints promptly to ensure their satisfaction. - Collaboration skills: You will need to collaborate effectively with senior executives, managers, salespeople, and other employees to build and expand customer relationships. - Presentation ...

You will be working as a Sales Specialist at ASV FINTECH PRIVATE LIMITED, a Personal Branding and Social Media Agency based in Indore. This is a full-time position that allows you to work from home and on-site in Indore. **Key Responsibilities:** - Managing customer relationships - Delivering sales presentations - Closing deals - Ensuring customer satisfaction - Identifying customer needs - Offering expert advice on products and services - Conducting training sessions for customers as well as new sales team members **Qualification Required:** - Minimum of 6 months of experience in sales - Strong communication and customer service skills - Proven expertise in sales and sales management - Abil...

As a Trust & Safety Associate at Accenture, you will be responsible for providing support to customers via live chat on various platforms. Your key responsibilities will include responding to customer inquiries in a professional and timely manner, assisting customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. It is essential to maintain a calm, positive, and helpful attitude with all customer interactions. You will be required to identify and resolve customer issues and complaints effectively, escalating unresolved issues to higher-level support teams when necessary. Staying updated with the latest product/service features,...

The Area Sales Manager will be responsible for driving sales of pest control applications and services across residential societies, restaurants, factories, and other commercial sectors. You are expected to possess strong leadership skills, a deep understanding of pest control services, and the ability to build lasting client relationships while achieving sales goals. Your primary responsibilities will include developing and implementing sales strategies to meet targets for pest control services, identifying and pursuing new business opportunities in various sectors, and maintaining a portfolio of key clients to ensure long-term business relationships. Engaging with clients to understand the...

As an Athlete at Nike, you will be a natural leader and motivator who thrives on challenges. You will play a crucial role in building authentic connections with consumers to guide their journey with the brand. Your role will involve equipping consumers with in-depth product and service knowledge, engaging with them to foster a strong connection with Nike, and inspiring them by creating emotional ties to the brand. In this position, your primary focus will be on demonstrating your passion for Nike products and services. You will be eager to learn and master various store Athlete roles, such as Service, Visual Presentation, and Stockroom responsibilities. Providing exceptional service to consu...

As a Wind Turbine Service Technician, you will be required to have a strong understanding of service knowledge. Your responsibilities will include climbing wind towers and monitoring the SCADA system. This is a full-time position that involves working in rotational shifts. Benefits for this role include health insurance coverage and a yearly bonus. The work location is on-site, where you will be actively involved in the maintenance and service of wind turbines.,

Key Responsibilities(Air Ticketing): Understand the client requirement, coordinate with them and issue the best airfares Search and compare airfares using GDS systems Book, block, and issue domestic and international air tickets Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs) Assist clients via calls and emails, providing fare options, ticketing support, and travel advice Ensure accuracy in passenger details and ticketing documentation Maintain updated records of all bookings and transactions Work closely with the sales and customer service teams to ensure seamles...

The Customer Relations Manager position at DKH KIA in Kozhikode is a full-time role that focuses on fostering positive customer relationships and ensuring high levels of customer satisfaction. As the Customer Relations Manager, your responsibilities will include managing and enhancing customer interactions, addressing customer inquiries and concerns, supervising the customer service team, and implementing strategies to optimize the overall customer experience. To excel in this role, you should possess strong customer service, customer relations, and conflict resolution skills. Effective communication and interpersonal abilities are essential for engaging with customers and team members. Demo...

As a Customer Support Representative, your primary responsibility is to address client inquiries and concerns related to company products, contractual agreements, licensing, and billing. You will be required to respond to client queries via telephone calls, written correspondence, email, and system work queues. Your role involves reviewing and researching account inquiries according to established policies and procedures, coordinating with various departments for problem resolution, and following up on internal and leader requests. To excel in this role, you must possess strong communication skills, both verbal and written, to effectively interact with clients, provide updates, and address t...

You will be working as a Sales Specialist at ASV FINTECH PRIVATE LIMITED, a Personal Branding and Social Media Agency based in Indore. This is a full-time position that allows you to work from home and on-site in Indore. Your key responsibilities will include managing customer relationships, delivering sales presentations, closing deals, and ensuring customer satisfaction. As a Sales Specialist, you will need to identify customer needs, offer expert advice on products and services, and conduct training sessions for customers as well as new sales team members. The role requires a minimum of 6 months of experience in sales, strong communication and customer service skills, and proven expertise...

The Interior Site Engineer will be responsible for the following duties: - Conducting 2D and 3D design for residential or industrial projects. - Demonstrating sound knowledge of software related to 2D and 3D design. - Ability to independently handle client interactions. - Ensuring on-site verification to confirm adherence to design specifications and overseeing proper implementation of designs. - Coordinating with vendors for the communication of drawings and execution of work on-site. - Keeping updated with market trends and materials knowledge. - Taking full charge and ownership of projects. - Proficient in managing timelines and ensuring quality checks. - Possessing knowledge about servic...

As a Customer Relationship Management (CRM) Specialist, your role is crucial in building and maintaining strong, long-term relationships with both existing and potential clients. You will serve as the primary point of contact for customer inquiries, complaints, and service requests. By developing a deep understanding of clients" needs, you will be able to offer tailored solutions to enhance their satisfaction. Monitoring customer satisfaction and proactively addressing concerns to prevent churn will be a key aspect of your responsibilities. You will implement customer feedback initiatives to improve service quality and execute retention strategies to foster customer loyalty. Identifying upse...

As an Engineer/Sr. Engineer in Service Sales at GEA, you will be part of a global company that is a leading supplier to the food and beverage processing industry and various other process industries. With over 18,000 employees in more than 60 countries, GEA offers a dynamic and challenging work environment where personal development and growth are encouraged. Your main responsibilities will include: Sales: - Conducting client visits for customer interaction, market assessment, and service product presentations - Selling GEA products, spare parts, and Plant SLA/AMCs by effectively communicating the customer support products and services - Negotiating offers, quotations, and contracts to provi...

The Interior Site Engineer role encompasses a diverse set of responsibilities. Your primary duties will include 2D and 3D design for residential or industrial projects. You must possess a deep understanding of software relevant to 2D and 3D design. Furthermore, you will be entrusted with the task of independently managing client interactions. A crucial aspect of your role will involve conducting on-site inspections to ensure adherence to the design specifications. It is imperative to oversee the accurate implementation of designs at the site. Effective coordination with vendors is essential to facilitate the seamless communication of drawings and the execution of work on-site. To excel in th...

The Customer Banking Officer role based in Thrissur requires a candidate with Graduation qualification and a minimum of 1 year of relevant experience. As a Customer Banking Officer, you will be responsible for effectively managing customer relationships, addressing their needs, and ensuring customer satisfaction. Your communication skills will play a vital role in interacting with customers, organization employees, and vendors. Excellent speaking, listening, and writing skills are essential for effective communication. Customer service skills such as being calm, empathetic, and patient will help in resolving customer complaints and issues promptly. Collaboration skills are key for building s...

As a leading NBFC-MFI in India, Fusion Finance Limited (formerly known as Fusion Micro Finance Ltd) is dedicated to providing financial services to underserved entrepreneurs in rural areas and supporting MSMEs across the country. With a vast network of 1,297 branches in 22 states and 3 Union Territories, Fusion is deeply committed to creating opportunities at the bottom of the pyramid and ensuring balanced stakeholder value through transparent policies. Your role at Fusion Finance Limited would involve various key responsibilities including: - Conducting market research to analyze market trends and identify potential areas for expansion. - Developing sales strategies and executing them effec...