Job
Description
As a Support Analyst within the Business Management team at Citi, your primary role will be to assist the Business Execution Leads in the day-to-day operations of the respective franchise units. Your focus will be on conducting detailed analysis and research to provide insights that will drive strategic decision-making. You will actively participate in various management disciplines such as franchise reviews, Quarterly reviews, client planning, and project-specific tasks. Your responsibilities will include running and analyzing internal business metrics data, such as client revenue, returns, backlog management, client calling, and exposure, as well as Market Share analysis. In addition, you will support various franchise initiatives and contribute to internal strategy presentations. Collaborating with partner teams, you will ensure timely processing of Client Coverage/Client creations and Attribute changes within CIS and Toolbox. Effective communication with bankers, Business Execution Leads, and product partners will be crucial for business metric discussions, client prioritization, coverage, revenue, returns, and pipeline management. You will be responsible for preparing reports and presentations on franchise performance for senior management, focusing on revenue and backlog analysis, calling intensity analysis, budgeting by client and by product, and target market reviews. Conducting revenue analysis, investigating discrepancies, and working closely with partnering teams to ensure accurate revenue recording will be part of your routine tasks. Your role will also involve analyzing wallet data, tracking Wallet Ranking and Market Share, and addressing any discrepancies with Citis internal system. By providing self-analysis and additional commentary, you will enhance the value of routine deliverables. Furthermore, you will support and mentor junior team members, fostering a constructive learning environment by sharing knowledge and experiences. As part of the team, you will have the opportunity to step up and support seniors in planning and executing complex projects and team initiatives. Your contribution will be instrumental in driving the success of the franchise units and achieving strategic objectives. This is a full-time position within the Business Management job family group at Citi. If you require any accommodations for the application process due to a disability, please review the Accessibility at Citi information. For more details on Citi's EEO Policy Statement and your rights, you can refer to the provided resources.,