Badging Officer

As a Badging Officer at Pinkerton, you will be assigned to one of Pinkerton's largest global clients and will be responsible for the process management of physical identity access cards creation and maintenance. Your role will also involve monitoring the access control program for corporate sites within the identified geography. You will work closely with local management, employees, contractors, and vendors in those locations to successfully deliver on objectives. Your key responsibilities will include: - Representing Pinkerton's core values of integrity, vigilance, and excellence. - Ensuring local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy. - Monitoring all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems to ensure SLAs and commitments to internal customers are met. - Providing input to the Site Setup Matrix for new and existing corporate office projects. - Monitoring RightCrowd system working statuses and coordinating with the global team for area access requests. - Serving as the point of contact with Corporate Security Badge Office (CSBO) in support of badging operations. - Ensuring proper maintenance of badging inventory and records across assigned corporate offices. - Performing other badge and physical identity area access management related duties as assigned by the line manager. - Undertaking any other duties as assigned. Qualifications required for this role include: - At least two years of experience in the management of access controls (Lenel preferred), badging operations, security platforms, and customer service. Competencies essential for success in this role: - Ability to adapt to a fast-paced, high-demand, and dynamic work environment. - High degree of technical knowledge. - Attention to detail and accuracy. - Organizational skills. - Responsive and responsible attitude. - Effective written and verbal communication skills. - Client-oriented and results-driven. - Ability to resolve customer issues in a timely manner through alternative solutions or a group problem-solving approach. - Ability to multi-task and deep-dive as needed. - Proficiency in computer skills, particularly Microsoft Office. In addition to the above, Pinkerton is an inclusive employer that values candidates with diverse backgrounds, experiences, and perspectives. As part of the Pinkerton family, you will be contributing to our mission of protecting our clients and delivering world-class solutions.,