Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Site Security Manager, assigned to one of Pinkerton's largest global clients, will provide operational support in the application of physical security operations at the client's campus to ensure a safe working environment and support the organization's core business objectives. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness programs with the assistance of law enforcement agencies. Support the regional internal communication program. Liaise with government, consular and private sector agencies to enhance security operations. Provide support to Regional Security Manager regarding contingency planning, risk/threat assessments, and the maintenance of effective networks across all business groups. Assist with the intelligence gathering process regarding the protection against high security threats, emergencies, and contingencies. Assist with the Building Emergency Reaction Readiness Program through the collaboration with key stakeholders. Support the creation and review of regional level strategic relocation planning. Preserve the business infrastructure at local and region level through the implementation of strategic business objectives. Provide multi-level communication between the business units in cooperation with individuals, teams, and vendors. Conduct periodic review sessions with vendors to achieve quality service delivery provision by suppliers and vendors. Manage and direct all security staff and daily on-site security operations and ensure correct and continuous business operations. Assist in the development of internal and external service optimization. Respond immediately to all security incidents and emergencies, as dictated by policy. Provide operational support to the Regional Security Manager during incidents and emergencies. Act as the global security representative during initial stages, as dictated by policy. Support established systems including but not limited to; access control, system trouble shooting, and access card management. Coordinate security support for both internal/external events. All other duties, as assigned. Qualifications Bachelor's degree preferred with at least five years of corporate security operations experience. Able to carry out responsibilities with little or no supervision. Effective written, verbal, and presentation skills. Able to multi-task and organize workload for effective implementation. Client orientated and results driven. Able to interact effectively at all levels and across diverse cultures. Able to prioritize duties and responsibilities in accordance with level of importance. Able to adapt as the external environment and organization evolves. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. Pinkerton is looking for an Information Security (InfoSec) Governance and Risk Specialist. The successful candidate will develop, monitor, and manage enterprise-wide information security controls, ensuring adherence to global standards such as ISO/IEC 27001 and NIST framework. We seek an analytical mind that is both strategic and execution-focused, committed to upholding the highest process excellence and dedicated to safeguarding our digital assets. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Embody the core values of Pinkerton which are integrity, vigilance, and Champion the governance, risk, and compliance (GRC) initiatives, focusing specifically on information security across the global enterprise. Design and sustain rigorous InfoSec policies and controls to preempt security violations and protect against breaches and incidents. Oversee the creation and ongoing management of documentation within the IT Governance, Risk & Compliance domain. Lead the enforcement of Security Assurance protocols, including Vulnerability Assessment and Penetration Testing (VAPT), and Application Security standards. Formulate and conduct comprehensive security audits and process validation for enterprise. Periodically review Security Architecture and configurations to ensure they meet or exceed industry best practices. Carry out continuous monitoring and maintenance of all aspects of Network Security, End User Computing (EUC) Security, and Data Security. Proactively identify information security risks and implement solutions to enhance the organization’s security stature. Assess security activities and reports to mitigate potential InfoSec incidents All other duties, as assigned. Qualifications Bachelor’s degree in Information Technology, Computer Science, or related At least 7-9 years of experience in Information Technology, with a minimum of 5 years focused on InfoSec or IT risk governance. Professional certifications such as CISA, ISO/IEC 27001 Lead Auditor, ITIL, Certified Risk and Information Systems Control (CRISC), or Certified Risk and Compliance Management Professional (CRCMP) are highly desirable. Competencies: Expert knowledge of IT Governance, Risk & Compliance as related to information security. Experience implementing and managing Information Security programs such as Data Loss Prevention, Incident and Event Management, Threat Analysis, and Response. Clear understanding of ISMS (ISO/IEC 27001), Risk Management (ISO 31000), and cloud-based security measures. Familiarity with Business Continuity Planning & Disaster Recovery, as well as data protection regulations such as GDPR and DPDP. Proven track record of conducting Internal IT Audits and performing thorough root-cause. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: Regular computer usage. Frequent sitting, standing, and/or walking. Travel, as required. Must undergo and meet company standards for background and reference checks, drug testing, and behavioural selection survey. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Exposure to sensitive and confidential Ability to handle multiple tasks Must be able to see, hear, speak, and write clearly in order to communicate with employees and/or Manual dexterity required for occasional reaching and lifting of small objects and operating office equipment. Close and distance vision and ability to adjust. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Security Manager, located on-site with a specific client, will oversee the client’s corporate security department, including but not limited to, guard force operations, physical security, corporate security policies, programs, and training. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Oversee all aspects of the client's corporate security department, including guardforce operations, physical security, processes, policies, programs, and training. Collaborate with client stakeholders and executives to understand security and regulatory compliance requirements and align them with ongoing security projects. Inspect and assess risks to ensure adequate coverage for client sites, making recommendations for solutions when needed. Interface with physical security technology providers to develop integrated risk mitigation solutions, such as access control systems and CCTV systems. Manage scheduling and staffing of security personnel, including approving overtime hours. Review and audit billing for baseline and service request hours, taking corrective actions as necessary. Conduct regular inspections of security posts to ensure compliance, housekeeping, and emergency call listings. Ensure proper inspection and maintenance of fire and emergency equipment. Continuously monitor and protect facility, personnel, and information systems. Evaluate security incidents and recommend corrective actions, including incidents involving outside vendors. Coordinate and execute security incident response planning. Establish and monitor security standards for new applications or technologies. Develop and champion Security Awareness and Workplace Violence programs. Respond to client requests for security and investigation services, coordinating and completing tasks as required. Assess security impacts of environmental changes and present findings to management. Collaborate with Human Resources to handle potential hostile terminations. All other duties, as assigned. Qualifications Associate’s degree with five years of progressively responsible security and safety program management experience. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives. Project management skills. Excellent verbal, written, and presentation skills. Able to interact effectively at all levels and across diverse cultures. Able to assist in facilitating progressive change. Serve as an effective team leader. Able to identify and adapt quickly to emerging situations. Strategic thinker and analytical ability. Results-oriented and client focused. Computer skills: Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Quality Control Specialist, assigned to one of Pinkerton’s largest global clients, will ensure the highest standards of quality in processes and outputs within the Global Customer Service operations. This role identifies areas of improvement within customer service processes, analyses key metrics to identify trends, ensures regulatory compliance, and partners with cross functional stakeholders regarding quality initiatives. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitor and evaluate customer service interactions to ensure compliance with the client's quality standards and guidelines. Identify areas for improvement in customer service processes and work collaboratively with teams to implement enhancements. Analyse quality metrics and performance data to identify trends, issues, and opportunities for improvement. Provide feedback and training to Customer Service Associates to enhance performance and adherence to quality standards. Prepare detailed reports on quality findings and present to management while offering insights and recommendations. Ensure all customer service activities comply with company policies, procedures, and regulatory requirements. Work closely with cross-functional teams to align quality initiatives with broader business goals. Maintain high standards of customer service within APAC team by ensuring consistent delivery of excellent customer experiences through effective quality control measures. All other duties, as assigned. Qualifications Bachelor’s degree or equivalent experience in a related field with previous service in quality control or assurance roles, preferably within a customer service environment and experience managing security systems, risk assessments, incident management, and regulatory compliance. Previous APAC region and/or global customer service work environment knowledge, preferred. Knowledge of corporate security systems and processes. Able to apply quality assurance tools and methodologies to ensure the safety, security, and efficiency of our physical security operations. Client orientated and results driven. Attentive to detail and accuracy. Computer skills; Microsoft Office, Lenel, Tableau, security-focused PSIMs and industry standard technical applications. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Regional Security Lead, assigned to a specific client, will work closely with the Global Security Operations team to assist in regional projects for tasks related to strategic security, intelligence support and drafting of high-level stakeholder communications. Responsibilities Field Support & Rapid Response: Provide timely response and resolution to field-related security incidents involving BDAs or merchant disputes. Police & Legal Liaison: Handle cases involving police complaints or detentions; coordinate with legal teams and ensure BDAs are represented and protected. Documentation & Reporting: Maintain real-time incident logs and share weekly reports with security leadership. Conflict Resolution: Mediate merchant issues, manage public complaints, and de-escalate on-ground tensions. Risk Scanning & Prevention: Identify risk-prone areas and provide proactive advisories to the business team. Emergency Management: Trigger escalation protocols during crises involving violence, mob presence, or reputational risk. Training & Awareness: Conduct safety and awareness workshops for BDAs on handling adverse situations and reporting procedures. Cross-functional Coordination: Collaborate with Legal, HR, and Operations for resolution and preventive action. Stakeholder Engagement: Build rapport with local law enforcement and merchants to enable smooth business operations. All other duties, as assigned. Qualifications Minimum 4–6 years of experience in security operations, field risk management, or law enforcement. Preferred experience in fast-paced retail, fintech, or e-commerce environments. Strong crisis handling, negotiation, and interpersonal communication skills. Familiarity with local laws, FIR/NCR procedures, and police protocols. Ability to operate on-field during emergencies, including odd hours. Comfortable using digital tools for reporting and communication (Excel, WhatsApp-based tracking, etc.). Fluency in English and local/regional language is a must. Must-Have Attributes High situational awareness Quick decision-making and calm demeanor under pressure Professional integrity and discretion Flexibility to travel across zones as required Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. Regular computer usage. Maintain composure in dealing with authorities, executives, clients, staff, and the public occasionally under conditions of urgency and in pressure situations. Exposure to sensitive and confidential information. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Quality Control Specialist, assigned to one of Pinkerton’s largest global clients, will ensure the highest standards of quality in processes and outputs within the Global Customer Service operations. This role identifies areas of improvement within customer service processes, analyses key metrics to identify trends, ensures regulatory compliance, and partners with cross functional stakeholders regarding quality initiatives. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitor and evaluate customer service interactions to ensure compliance with the client's quality standards and guidelines. Identify areas for improvement in customer service processes and work collaboratively with teams to implement enhancements. Analyse quality metrics and performance data to identify trends, issues, and opportunities for improvement. Provide feedback and training to Customer Service Associates to enhance performance and adherence to quality standards. Prepare detailed reports on quality findings and present to management while offering insights and recommendations. Ensure all customer service activities comply with company policies, procedures, and regulatory requirements. Work closely with cross-functional teams to align quality initiatives with broader business goals. Maintain high standards of customer service within APAC team by ensuring consistent delivery of excellent customer experiences through effective quality control measures. All other duties, as assigned. Qualifications Bachelor’s degree or equivalent experience in a related field with previous service in quality control or assurance roles, preferably within a customer service environment and experience managing security systems, risk assessments, incident management, and regulatory compliance. Previous APAC region and/or global customer service work environment knowledge, preferred. Knowledge of corporate security systems and processes. Able to apply quality assurance tools and methodologies to ensure the safety, security, and efficiency of our physical security operations. Client orientated and results driven. Attentive to detail and accuracy. Computer skills; Microsoft Office, Lenel, Tableau, security-focused PSIMs and industry standard technical applications. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Customer Service Representative (CSR) I, assigned to one of Pinkerton's largest global clients, works directly with the internal and external customers either in person or via email correspondence. The CSR manages access control requests and directs to the appropriate groups/businesses/individuals for resolution, facilitates effective communication both internal and in coordination with external stakeholders and interest groups, and assists in the completion of inter-business unit projects. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Greet and assist all Global Security Access Management (GSAM) customers within the assigned area while ensuring quality customer service. Process incoming emails using client's ServiceNow ticketing system and messaging communication platforms to GSAM. Provide tier 1 and tier 2 support for network access including troubleshooting. Coordinate issuance and administration of physical access cards. Monitor the system and respond in accordance with prescribed access control procedures. Provide ongoing support for system users (cardholders) and offsite users. Use the client's shipping tool to ship and track packages worldwide to ensure delivery. Provide daily administration of the global access control system. Maintain an in-depth knowledge of all established policies and procedures. Support all department and company goals and objectives. Process incoming mail and packages as established by internal GSAM policy. Acknowledge and execute safe work practices and to be aware of company policies and procedures related to job safety, including safety rules and regulations. All other duties, as assigned. Qualifications Degree in computer sciences or relevant discipline with up to one year in customer support, technical support, or similar field. Capable of working under pressure while maintaining professionalism and patience with internal and external clients. Effective written and verbal communication skills in English. Serve as a productive and collaborative team member. Strong analysis, research, and problem-solving skills. Attentive to detail and accuracy. Able to effectively manage competing priorities and deadlines within a fast-paced environment. Computer skills; Microsoft 365 and SharePoint. Working Conditions: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Travel, as required. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Quality Control Specialist, assigned to one of Pinkerton’s largest global clients, will ensure the highest standards of quality in processes and outputs within the Global Customer Service operations. This role identifies areas of improvement within customer service processes, analyses key metrics to identify trends, ensures regulatory compliance, and partners with cross functional stakeholders regarding quality initiatives. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitor and evaluate customer service interactions to ensure compliance with the client's quality standards and guidelines. Identify areas for improvement in customer service processes and work collaboratively with teams to implement enhancements. Analyse quality metrics and performance data to identify trends, issues, and opportunities for improvement. Provide feedback and training to Customer Service Associates to enhance performance and adherence to quality standards. Prepare detailed reports on quality findings and present to management while offering insights and recommendations. Ensure all customer service activities comply with company policies, procedures, and regulatory requirements. Work closely with cross-functional teams to align quality initiatives with broader business goals. Maintain high standards of customer service within APAC team by ensuring consistent delivery of excellent customer experiences through effective quality control measures. All other duties, as assigned. Qualifications Bachelor’s degree or equivalent experience in a related field with previous service in quality control or assurance roles, preferably within a customer service environment and experience managing security systems, risk assessments, incident management, and regulatory compliance. Previous APAC region and/or global customer service work environment knowledge, preferred. Knowledge of corporate security systems and processes. Able to apply quality assurance tools and methodologies to ensure the safety, security, and efficiency of our physical security operations. Client orientated and results driven. Attentive to detail and accuracy. Computer skills; Microsoft Office, Lenel, Tableau, security-focused PSIMs and industry standard technical applications. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Badging Officer, assigned to one of Pinkerton's largest global clients, will be responsible for the process management of physical identify access cards creation and maintenance as well as the monitoring of the access control program for corporate sites within the identified geography. The Officer partners closely with local management, employees, contractors, and vendors in those locations to successfully deliver achieve deliverables. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy. Monitor all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems and ensure that the Service Level Agreement (SLA) and commitments to internal customers are met. Provide input to the Site Setup Matrix for new and existing corporate office projects. Monitor RightCrowd system working statuses and coordinate with global team for area access requests. Serve as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations. Ensure proper maintenance of badging inventory and records across assigned corporate offices Perform other badge and physical identity area access management related duties as assigned by the line manager. All other duties, as assigned. Qualifications Graduate Fresher's with proficient in Python and Java programming languages, along with strong data analysis capabilities Competencies Able to adapt to a fast paced, high demand and dynamic work environment. High degree of technical knowledge. Attention to detail and accuracy. Organizational skills. Responsive and responsible attitude. Effective written and verbal communication skills. Client orientated and results driven. Able to resolve customer issues in a timely manner through alternative solutions or group problem solving approach. Able to multi-task and deep-dive as needed. Computer skills, Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The GSOC Lead Operator, assigned to one of Pinkerton's largest global clients, will use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, internet, and in-house systems. The Lead monitors and assesses safety and security concerns including extreme weather conditions, political instability, crime, terrorism, and technical failures. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Detect, analyze, and alert others of any incidents which may impact the client's people, products, property, or brand image. Assist with company personnel in all concerns relating to the safety and security of corporate locations around the globe. Conduct ongoing review of multiple systems and sources to detect potential risks. Notify and coordinate corporate response through distribution of advisories and other communications. Oversee quality control and oversight for all production, support, and staffing functions in conjunction with the India Supervisors. All other duties, as assigned. Qualifications Associate degree or two years of equivalent military, law enforcement, government, corporate security experience within a security operations center including knowledge of security systems such as alarm monitoring, electronic access control, and CCTV. Able to read, write, and speak clearly in English. Customer service skills. Client orientated and results driven. Effective written and verbal communication skills. Able to multitask in a fast paced, at times stressed work environment. Serve as a positive team player. Comfortable with high-tech work environment and constant learning of new tools and innovations. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Flexibility to work all shifts, and willingness to assist the team with overtime when needed. Frequent sitting. Travel, as required. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Junior Regional Controller will drive the development and standardization of security policies and programs for safeguarding corporate business operations. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. To monitor and respond appropriately to security and safety-related events that might impact client members, visitors and operations. The role requires a strong commitment to customer service and the delivery of desirable outcomes that resolve issues for our internal customers. Live monitoring of electronic security systems deployed to detect unauthorized entry to or criminal activity in client office premises that might otherwise pose a threat to the employees, customer confidential information, assets or business operations at the client site. Serve as a primary point of contact for employees and other relevant parties wanting to report an incident, seeking emergency assistance or security-related advice related to client site. Escalating to senior management of any incidents, events or environmental conditions that could adversely impact client's interest. Conduct security analysis of the incidents identified and share the detailed report to the Security Analyst Supervisor. All other duties, as assigned. Qualifications Experience in working/interacting with global teams. Two to three years of experience in Global Command Centre operation. Graduation/ Bachelor's degree or equivalent education and formal security education. Effective written and verbal communication skills. Serve as an effective team member. Able to adapt as the external environment and organization evolve. Attentive to detail and accuracy. Able to facilitate progressive change. Excellent written and verbal communication skills. Maintain confidentiality when dealing with sensitive information. Good analytical skills. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Talent Acquisition Specialist will partner collaboratively to prioritize open requisitions and complete high-volume recruitment tasks for India region. This role manages competing priorities while working within the applicant tracking system (ATS) to create job descriptions, open and manage requisitions, review candidates, complete phone screens, provide updates to Pinkerton Account Managers/Directors, and partner with other team members to ensure the successful completion of offers and background screening steps. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Monitor approved requisition requests and create and/or modify existing job descriptions and job codes within the ATS (Applicant Tracking System), based on Pinkerton's global formatting standards. Open approved requisitions via the ATS by the established deadline and Pinkerton Global Talent Acquisition standards. Ensure new requisition post correctly to Pinkerton's Careers page and make corrections, as needed, to ensure brand standards. As needed, utilize eQuest job distribution services to post open requisitions to additional country-specific job boards. Conduct passive candidate searches on various job boards such as LinkedIn and Naukri to identify and build recruitment pipelines. Proactively monitor candidate flow within the ATS, provide timely feedback to the HR/TA leaders regarding potential concerns, and provide alternative solutions to source qualified candidates. Discuss open requisitions with the team regularly and follow the HR/TA leaders' direction regarding priorities. Complete candidate review steps including phone screens, interviews, time to fill expectations, and ATS candidate status updates in accordance with Pinkerton's Global Talent Acquisition standards. Discuss candidate advancement recommendations with the HR/TA leaders and hiring managers. Assist the Talent Acquisition Coordinator with new hire employment offer letters and background screening steps during times of urgency and/or necessity. Follow-up with new hires, as needed, to ensure all basic questions/concerns have been addressed. As needed, serve as the back-up to the TA Coordinator role during leaves or as designated by management. Participate in cross training to ensure the efficient and effective operation of the Talent Acquisition team. All other duties, as assigned. Qualifications Graduate, MBA preferred with at least three years of recruitment experience within India. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives. Proficient written and verbal English skills. Knowledge of campus recruitment processes and activities. Able to manage significant hiring volumes while meeting and/or exceeding the defined time to fill standard. Able to work in a fast-paced environment under multiple deadlines and competing priorities. Efficient time management and organization skills. Able to interact effectively at all levels and across diverse cultures. Self-motivated and proactive. Able to work effectively with little supervision. Attentive to detail and accuracy. Client orientated and results driven. Able to analyze complex situations and apply good judgment and discretion. Serve as an effective and positive team member. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 1 70+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Data Analyst will assist in the reporting, metrics, and information management initiatives for the client’s Security team. The Analyst creates queries, sorts, and assess large volumes of data utilizing SQL, Python, with knowledge of data visualization tools such as Tableau, QuickSight and/or other business intelligence tools. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Support information management initiatives for the client’s Global Security Team. Assess and manipulate large data sets with SQL, Tableau, Python, Excel, and other business intelligence tools. Perform ad-hoc reports and analysis, as directed. Run and modify SQL queries to generate list reports from data sources. Generate data, identify problems within datasets, and resolve data discrepancies. Create dashboards and interactive custom visualizations using business intelligence tools. Assist in the development of processes and data pipelines to improve reporting efficiencies. Collect, archive, and review data from a variety of open and proprietary sources. Ensure the integrity, confidentiality, and security of all datasets. Collaborate with key stakeholders to ingest volumes of data, policy, and program points. All other duties, as assigned. Qualifications Bachelor's degree with five years of experience in data analytics, information systems, MIS or a related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Experience with SQL, Python, Excel, and Tableau is required. Proficiency in creating ad-hoc queries. Demonstrated problem solving experience providing business insights and recommendations from data sets. Able to adapt as the external environment and organization evolves. Attentive to detail and accuracy. Able to analyze complex situations and recommend solutions. Effective written and verbal communication skills. Serve as an effective team member. Strong client orientation and results-driven. Able to work independently with little supervision. Serve as an effective team player. Able to multi-task and organize workload for effective implementation. Effective independent judgment and decision-making ability. Able to interact effectively at all levels and across diverse cultures. Maintain confidentiality when dealing with sensitive information. Computer skills; Microsoft Office, SharePoint, SQL, Python, and Tableau. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Administrative Operations Specialist will play a pivotal role in ensuring the smooth functioning of the team’s daily operations by managing schedules, facilitating communication, and providing administrative support. This position requires a highly organized individual who can efficiently handle multiple tasks while coordinating with various stakeholders to meet operational goals and deadlines. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Calendar Management: Assist PSOC Manager in maintaining the daily team calendar, ensuring that meetings, deadlines, and important events are accurately scheduled. Coordinate internal and external meetings, including setting up virtual or in-person meetings, and ensuring all logistics are handled. Stakeholder Communication: Assist the PSOC Manager in acting as a liaison between the internal team and external stakeholders by facilitating the timely exchange of important information and updates. Operations Support: Assist with day-to-day administrative operations, ensuring team members have the resources needed for smooth workflow. Track and report on team activities and project timelines, escalating issues when necessary. Documentation & Reporting: Assist PSOC Manager in maintaining organized records of meetings, communications, and documents relevant to the team’s operations. Prepare and submit regular reports on team performance, scheduling adherence, and project updates to management and stakeholders. Process Improvement: Support in identifying and recommend improvements to operational processes, streamlining workflow to enhance team efficiency. Assist in the implementation of new tools and systems to optimize team operations. Ad-hoc Administrative Support: Provide additional administrative support as required, including handling correspondence, managing office supplies, and assisting with any team-related inquiries. Support HR and finance teams with employee onboarding and offboarding processes when needed. All other duties, as assigned. Qualifications Bachelor’s degree in business administration, Operations Management, or a related field (or equivalent experience). Fresher or 1 year of experience in administrative support, operations, or a similar role. Strong written and verbal communication skills with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with calendar management tools (Google Calendar, Outlook Calendar, etc.). Ability to adapt to changing priorities in a fast-paced environment. Experience with stakeholder relationship management and reporting. High level of professionalism and discretion when handling sensitive information. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Security Operations Center (GSOC) Operator- Customer Service, assigned to one of Pinkerton's largest global clients, will be responsible for utilizing best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the people, assets, and reputation of the client. The Operator monitors multiple streams of security information, including emails, phone calls, alarms, camera systems, and other access control technologies. This role assists corporate employees, vendors, and visitors, by way of written correspondence, with concerns that pertain to safety and security around the globe. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Provide first line assistance to the client's employee, vendors, and visitors regarding all concerns relating to safety and security. Utilize effective writing capabilities to provide consistent and quality customer support. Communicate, detect, assess, and alert others of incidents which may impact the safety of people, products, property, and brand image. Follow procedures for managing a variety of incidents, from minor to major situations. Provide back-up support and on-call functions, as needed. Maintain a high level of professionalism and approachability. All other duties, as assigned. Qualifications Associate degree (Bachelor's preferred) in international affairs/relations, business, emergency management, political science, criminal justice, or related discipline or at least two years of equivalent work experience in customer service, contact centers, or corporate security. Knowledge of GSOC, SOC, and/or TOC systems and administration, preferred. Able to effectively read, write, and speak clearly in English. Client orientated and results driven. Able to multitask in a fast-paced, and at times within a stressful work environment. Serve as an effective team player. Comfortable with a high-tech working environment and willing to learn new tools and innovations. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Flexibility to work a variety of different shifts and willing to assist with overtime when needed. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The GSOC Supervisor, assigned to one of Pinkerton's largest global clients, leads the day-to-day activities of assigned shifts within the client's alarm monitoring centre. The Supervisor is responsible for line-level supervision of up to ten Operators, ensures that all positions are staffed with qualified personnel and operations are conducted within established policies and procedures. Responsibilities Represent Pinkerton's core values of integrity, vigilance, and excellence. Receive shift pass-down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance. Maintain situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally. Draft and send emergency mass notifications and other crisis communications. Ensure that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents in a timely manner. Assist the client's security personnel with the development and/or revision of security operation centre processes, protocols, and systems. Identify and route security concerns for resolution regarding physical security alarms. Provide back-up support and on-call functions, as needed. Oversee quality control and oversight for all production, support, and staffing functions in conjunction with BAC Operations Manager. Directly assist in developing and maturing the capabilities of the BAC including support for operations and the intelligence/analytics areas. Supervise the maintenance and deployment of a BAC knowledge management dashboard. Partner with Operations Manager to identify process and quality improvements. Represent the BAC in meetings with client personnel. Triage and manage incidents of workplace violence or other associate misconduct. Develop and execute training for the Operators in all control room functions and conduct training exercises with the field leadership team. All other duties, as assigned. Qualifications Graduate with at least five years of experience in BMS, command centre, and/or security operations including dispatch duties within a Supervisor role. Effective instructional, written, and verbal communication skills. Customer service skills. Knowledge of security systems for access control, CCTV systems, badging systems, and alarm monitoring systems. Knowledge of research and analysis processes. Able to multitask in a fast-paced, and at times stressed work environment. Comfortable with a high-tech work environment and constant learning of new tools and innovations. Self-motivated, curious, and knowledgeable pertaining to news and current events. Dependable team leader with business maturity, enthusiasm, and a positive attitude. Computer skills; Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Flexibility to work all shifts, and willingness to assist the team with overtime when needed. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Site Security Manager assigned to one of Pinkerton's largest global clients, is responsible for providing guidance and recommendations regarding site-specific security concerns. The Manager will identify areas of improvements and capabilities which can be implemented to enhance physical and personal security. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Ensure that all security systems and devices including alarms, video, locks, and door hardware are properly functional and requests service, as needed Identify improvements and capabilities that can be implemented to enhance physical and personnel security. Act independently, when appropriate, to mitigate physical and personnel related security issues. Conduct investigations into basic and complex security issues. Act as “eyes and ears on the ground” for the Regional Security Manager- India. Respond to alarms and alerts from Business Assurance Center or other emergencies. Provide advice, guidance, and decision making assistance to business partners regarding sensitive topics such as employee disputes and sensitive terminations. Oversee the day to day implementation of corporate security initiatives. Provide corporate security training and leadership to all staff. Assist the Regional Security Manager in the development of security policies and initiatives. Develop and compile post orders to ensure security posture of assigned sites. Coordinate with HR and Legal teams during investigations and ensure that the site is in compliance with corporate security policies. Coordinate with SR2 regarding corporate security audits and active participation during incident investigations. Ensure that adequate trainings are provided for the security personnel and complete security system analysis. Coordinate with the security vendor and ensure that the procedures are followed as per the standard policies. Complete maintenance of access control systems and CCTV. Provide security escort guards for female employees as per company's policy. Monitor the movement of vendor staff entering and existing the facility . . Coordinate the security perspective during company's official visits, parties, and other events. Ensure proper process is followed during NHO sessions. Perform quarterly audits as per the policy. Conduct fire evacuation drills as per the policy. All other duties, as assigned. Qualifications Graduate with a minimum of five to eight years of security management experience. Security management experience including practices and programs. Project management skills. Effective verbal, written, and presentation skills. Able to interact effectively at all levels and across diverse cultures Able to assist in facilitating progressive change. Serve as an effective team leader. Able to identify and adapt quickly to emerging situations. Strategic thinker and analytical ability. Results-oriented and client focused. Computer skills: Microsoft Office. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Global Maintenance Support Engineer, assigned to one of Pinkerton’s largest global clients, will support the maintenance and improvements of security and operating systems as dictated by the Security Consulting Manager. This role maintains service metrics, identifies technical issues, reviews and responds to service tickets, and overall is responsible for timely security service support. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Review the software and hardware issues reported via SNOW ticket tool and service requests from the site point of contact or Global Security Operation Center (GSOC). Identify technical issues, escalate to security integrators or relevant stakeholders, and keep the site point of contact informed. Validate the work done by the security integrators. Capture the security integrators response time taken to resolve the issue and if any spare parts were used. Execute periodic updates for the NVRs and Lenel ISCs in the region. Follow up requests from site point of contacts such as masking or mute the alarms, validate requests whether it is appropriate. Capture these requests via SNOW. Keep track on the warranty of all equipment for all sites. Escalate unresolved issues to the Security Consultant in the region that requires their attention. Maintain monthly/quarterly metrics of the service requests in the region. Assist the Global Engineering team on improvement initiatives such as to upgrade the firmware of the current system and operating systems as part of Global maintenance deliverables. Support other regions on critical maintenance issues during Asia business hours. Oversee and support preventive maintenance and power shutdown support work in the region, which will require working on weekends. All other duties, as assigned. Qualifications Bachelor's degree with three to five years of experience in security systems related fields. Effective English written and verbal communication skills. Knowledge of biometrics, Lenel, Milestone, and other access control/CCTV systems. Knowledge of region regulations, legislation, and local norms, preferred. Strong organizational skills with an ability to prioritize. Able to interact effectively with stakeholders, colleagues, and influencers across diverse cultures. Able to analyse complexities or ambiguities and establish appropriate next steps. Able to manage multiple tasks simultaneously with competing priorities and deadlines. Serve as an effective team member. Able to maintain professional composure when dealing with unusual and stressful circumstances. Computer skills; Microsoft 365 and IT principles. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Work schedule may include after normal business hours, weekends, and/or holidays. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Badging Officer, assigned to one of Pinkerton's largest global clients, will be responsible for the process management of physical identify access cards creation and maintenance as well as the monitoring of the access control program for corporate sites within the identified geography. The Officer partners closely with local management, employees, contractors, and vendors in those locations to successfully deliver achieve deliverables. Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Ensure local and regional badge operations in the assigned area of responsibilities are compliant with the corporate global badge policy. Monitor all badge and access applications via the Trouble-Ticket/SIM and RightCrowd systems and ensure that the Service Level Agreement (SLA) and commitments to internal customers are met. Provide input to the Site Setup Matrix for new and existing corporate office projects. Monitor RightCrowd system working statuses and coordinate with global team for area access requests. Serve as point of contact with Corporate Security Badge Office (CSBO) in support of badging operations. Ensure proper maintenance of badging inventory and records across assigned corporate offices Perform other badge and physical identity area access management related duties as assigned by the line manager. All other duties, as assigned. Qualifications At least two years of experience in management of access controls (Lenel preferred), badging operations, security platforms, and customer service. Competencies Able to adapt to a fast paced, high demand and dynamic work environment. High degree of technical knowledge. Attention to detail and accuracy. Organizational skills. Responsive and responsible attitude. Effective written and verbal communication skills. Client orientated and results driven. Able to resolve customer issues in a timely manner through alternative solutions or group problem solving approach. Able to multi-task and deep-dive as needed. Computer skills, Microsoft Office. Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less

Overview 170+ Years Strong. Industry Leader. Global Impact. At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. The Professional Learning Coordinator will primarily focus on creating and delivering training to the BAC staff to support the success of operational and client-directed learning needs, particularly regarding onboarding training sessions for new-hire operations employees. This person will develop training content utilizing dynamic approach and materials embedded with a range of adult learning principles. In addition to leading training for new hires, the Professional Learning Coordinator will assist with creating additional training resources as needed, as well as distribute and implement training initiatives for staff on shift, on site, and remotely. Professional Learning Coordinator will assist in Operations by monitoring Security systems, Incident management and report writing as needed. The Professional Learning Coordinator reports to the Account Manager and the Professional Learning Manager Responsibilities Represent Pinkerton’s core values of integrity, vigilance, and excellence. Onboard, orient, and train new hires in an instructor-led environment Conduct needs-assessments by working with subject matter experts and other key stakeholders to identify knowledge gaps, objectives, training needs, etc. Collaborate with colleagues to build and edit training content aligned with best practices and quality standards, such as case studies, presentations, eLearning modules, handouts, etc. Review and maintain training materials and records accurately, auditing for updates and revisions regularly Perform instructor-led style training for new hires Perform other related duties as required Strong customer service skills Flexibility to work all shifts, and willingness to assist the team when needed as instructor or operating monitoring Security systems, Incident management and report writing as required All other duties, as assigned. Qualifications Bachelors in adult education, organizational behavior, psychology, project management or a related field and/or equivalent experience in training/coaching, adult education, curriculum design, content creation, Corporate Security Competencies Confidence, especially with public speaking Ability to multitask and balance workload and competing priorities Ability to work with minimal direction Takes initiative and is proactive in utilizing available time to make thoughtful contributions to support team projects and tasks Creative and detail oriented Flexibility/Adaptability, comfortable with fast-paced change Ability to work collaboratively and independently Critical thinking; ability to synthesize multiple ideas or concepts Emotional Intelligence and intuitive to unexpressed needs of others Exceptional verbal/written communication skills Working Conditions With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; Regular computer usage. Occasional reaching and lifting of small objects and operating office equipment. Frequent sitting, standing, and/or walking. Travel, as required. Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law. Show more Show less