Back Office Executive

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Back Office Executive – Key Responsibilities1. Customer Registration on Portal

• Collect and verify all necessary customer documents (ID proof, electricity bill, ownership proof, etc.)
• Register customers on relevant government portals
• Ensure accurate data entry to avoid rejections or delays
• Maintain digital and physical records of registered customers

2. Subsidy Claim Process

• Upload required documents (installation photos, work completion reports, etc.) for subsidy claims
• Track status of each claim on portal and coordinate with DISCOM or relevant authorities if any issue arises
• Follow up for approvals and ensure timely subsidy disbursement
• Maintain a subsidy tracking report (Excel or CRM system)

3. Communication & Coordination

• Coordinate with the sales team to get timely customer documents
• Communicate with customers if any document or signature is missing
• Coordinate with the installation team to ensure required documents (like site photos) are submitted

4. Record Keeping & Reporting

• Maintain proper filing (digital & hard copy) of customer registration and subsidy claim documents
• Prepare and submit weekly status reports of registration & subsidy claim progress to the reporting manager

Skills Required

• Basic computer and internet handling (Excel, PDF, portal logins)
• Attention to detail and accuracy in documentation
• Good communication and follow-up skills

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Job Types: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Work Location: In person