Posted:2 hours ago|
Platform:
On-site
Full Time
Key Responsibilities:
* Handle customer queries via calls, emails, and other communication channels.
* Provide accurate information and resolve customer issues promptly.
* Maintain records, data entry, and documentation work in the back office.
* Coordinate with internal departments for smooth operations.
* Follow up with customers for feedback and service updates.
* Maintain professionalism and ensure a high level of customer satisfaction.
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* Candidate Requirements:*
* Minimum 6 months to 1 year of experience in customer care or back-office support.
* Excellent communication skills (Hindi/English).
* Basic computer knowledge (MS Office, Email, Data Entry).
* Positive attitude and problem-solving approach.
* Ability to handle customer calls with patience and confidence.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
Experience:
Language:
Location:
Work Location: In person
SB GROWTH MEDIA
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