AWS Cloud Services

Job Title:

Experience : 4 - 6 Yeras

Location:

Job Summary

Cloud Services Engineer (IaaS)

Windows Server, Active Directory administration, and L2 support operations

VMware, AWS, and Terraform

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 4+ years of experience in Windows Server and Active Directory administration.
• Experience with VMware, AWS, and Terraform.
• Proficiency in English (verbal and written).
• Japanese language proficiency (JLPT N2/N3) preferred.
• Solid understanding of ITSM processes, compliance, and documentation standards.
  

Preferred Certifications

• Microsoft Certified: Windows Server Administrator Associate
• AWS Certified SysOps Administrator
• VMware Certified Professional (VCP)
• HashiCorp Certified: Terraform Associate
• ITIL Foundation Certification
• JLPT N2/N3 (Not mandatory, but preferred)
  

Key Responsibilities

• Administer and provide L2 support for Windows Server and Active Directory environments.
• Troubleshoot and resolve incidents, service requests, and change management tasks.
• Manage cloud infrastructure deployments and automation using VMware, AWS, and Terraform.
• Maintain, review, and update operational procedures and documentation.
• Ensure compliance with ITSM best practices, meeting defined KPIs and SLRs.
• Participate in service improvement, planning, and performance analysis initiatives.
• Support change, configuration, release, and asset management processes.
• Contribute to disaster recovery planning, testing, and execution.
• Assist in security management, including monitoring, incident response, and compliance with regulatory standards.
• Provide training and knowledge transfer to internal teams, ensuring process and system documentation is current.
• Collaborate effectively with global teams, including communication with Japanese stakeholders.