- Troubleshooting of all assignments that are routine in nature.
- Works on more than one task at a time and manages work effectively by prioritizing own assignments, schedules, and meetings resulting in timely completion of work.
- Basic knowledge of principles, practices, standards, and procedures in one or more functions of the job. Relies on established procedures, criteria and rules, to plan and accomplish tasks.
- Provide general and routine technical support to a broad range of installation, patching, configuration, and updates to virtual infrastructure requiring the ability to research, analyse, and resolve problems effectively to meet established performance metrics. Maintain documented (e.g. Disaster Recovery) procedures for OS Infrastructure.
- Collaborates and contributes with team members, software vendors, and other technical staff to develop, design, implement, and continuously improve systems. Would require on-call availability and working a 24 x 7 shift hours.
- Active coordination with team members and other groups to effectively perform basic Windows Server and administration support for daily operations. Follows procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain systems, software, network and port configuration, host-based firewalls, and peripherals.
6 9 years of experience
Desired Qualification:
- A professional certification in any or all of the following:
- AWS certified Sysops Administrator Associate for L3.
Required skills:
- Expert Knowledge of Red Hat, Ubuntu Linux and UNIX. Solaris & AIX knowledge is value- add. (min 7 yrs)
- Expert Knowledge of Amazon Web Services IaaS / PaaS (min 4 yrs)
- CloudFormation, (Infrastructure as Code), Elastic Beanstalk, ECS (Orchestrating Containers), OpsWorks (Automate Operations), CodeDeploy, CodePipeline, CodeCommit (Implementing CI/CD pipelines on AWS)
- Certification is mandatory to professional level for AWS & RHEL.
- Expert knowledge on TCP/IP, NFS, NIS, DNS, DCE/DFS, LDAP, LPAR, SNMP, Workload balancing, Power5 virtualization.
- Knowledge of shell scripting (Bash, sed, awk, etc)).
- Strong CLI and API technology use experience (e.g. PowerShell, Python, Ruby, Bash, YAML or JSON)
- Deep understanding of IP Networking (TCP/IP, DNS, HTTP, SSL/TLS, etc.)
- Familiarity with Apache, Samba, MySQL an added advantage
- Expert Knowledge of Windows Azure IaaS / PaaS (Min 3 yrs)
- Azure & AWS platform development and deployment concepts
- Design, develop, manage and support AWS & based Solutions.
- Manage proof of concepts, exploratory projects to identify, evaluate and eventually adopt most suitable Cloud Computing (Public & Private Clouds, IaaS, PaaS and SaaS) model.
- Core concepts of VHD, VHDX, Azure Tooling & Blob storage handling and workload migration to and from AWS, VMware etc.
- Knowledge of industry standard virtualization product (Vmware / Citrix / RHEV).
- Experience in migrating on-premise solutions/applications to Cloud
- Working knowledge of Windows Azure Platform / MVC, Computing (Web Role, Worker Role), AppFabric Services (ACS, Caching, and Service Bus
- Familiarity with Oracle, Apache, Samba, MySQL, PostgreSQL would be an added advantage.
- ITIL Process certified
- People Management Skills essential
- Exceptional communication skills
Chief Executive Officer (Board Member)
Chief Financial Officer (Board Member)
With nearly 30 years of experience as a Chartered Accountant and financial strategist, Narendra has led large-scale transformations across India, Southeast Asia, and the MENA region. His leadership spans billion-dollar capital management, global compliance, M&A integrations, and financial transitions for high-growth companies.
Chief Operations Officer (Board Member)
Abhijeet brings 20+ years of experience leading global teams, scaling service organizations, and driving operational excellence. His appointment comes at a pivotal moment for both the company and the industry as demand for high-ROI technology solutions continues to rise across higher education
Assistant Vice President, ITO
With extensive experience in higher education technology and client success, Jay Ellis helps colleges and universities align their IT investments with evolving campus needs. Known for building trusted partnerships and driving strategic growth, he works closely with institutions to deliver tailored solutions that advance student success, operational efficiency, and institutional goals. His collaborative approach and deep understanding of the higher ed landscape continue to strengthen relationships and outcomes for institutions nationwide.
Assistant Vice President, ITO
With over 20 years of experience, Gabor Szentivanyi serves as our Chief Information Officer, bringing deep expertise in AI, BI, and enterprise IT management. He shapes global IT strategies and architectures that drive business growth, innovation, and operational excellence for our clients. Recognized for leadership that delivers measurable EBITDA impact, Gabor leads strategic restructuring and seamless integrations that streamline M A processes, reduce timelines, and optimize costs. His commitment to strategic IT leadership continues to enhance organizational value and accelerate success across diverse industries.
Chief Executive Officer
Growing up around the world, he saw firsthand the impact education has on enabling human potential and transforming lives.
- Loves supporting founders and companies and helping them shape the future of education and work
- A true global citizen, having lived in six cities across three countries
- Passionate about expanding access and opportunity to learners around the world
- Spent 20+ years playing competitive tennis, including as a walk-on at Saint Louis University s Division 1 team
- Board Observer at Academic Programs International, Amerigo and EdCast
Chief Executive Officer
Shoshana is a caring and powerful thought partner in the business, bringing discipline to how we think through problems both now and into the future
- Strives to create value in a way that aligns with her personal values and committed to building a different kind of investment platform
- Brings her multi-sector, multi-stage investment banking, strategic consulting and private equity experiences to bear
- Pursues a diverse set of interests, balancing her love for design and the arts with an athletic and competitive side
- Board Member of Academic Programs International, EdCast, NRCCUA (exited), SusieCakes, and Shorelight
Director, Managed ERP Services
Sam Mukherjee, MBA graduate PMP certified with 16+ years of experience in program and project management, is a professional who oversees the coordination and monitoring of PMO and Service Delivery at OculusIT. He is a strategic thinker has successfully handled multiple cloud migration projects. He has a high emotional intelligence that helps in solving problems and understanding the hearts and minds of co-workers.
Director, Customer Success
Vipin Singh is the Director of Customer Success at OculusIT, specializing in enterprise client management, customer experience, churn management, and account expansion. With over a decade of experience in IT, SaaS, and industries like Finance, Oil Gas, and Ed-tech, he helps higher education institutions achieve IT goals through strategic partnerships. Previously with Deloitte in Control Assurance and IT Audit, Vipin believes strong client relationships are key to long-term success and innovation.
Director, MIS
Robin Prakash, a seasoned IT professional with more than 16+ years of experience in IT leadership. As an IT Director specializing in Infrastructure Services, Robin has a proven track record in areas like Infrastructure and Disaster Recovery Management, Compliance and Regulation, and Cloud/Data Center Management. His expertise and commitment have been pivotal in developing effective IT strategies and driving operational excellence within higher education institutions.
Director of MSS and CISO
Perley has 25 years of technical experience, with 19 years in Higher Education. His expertise spans programming, Oracle database, Banner administration, network infrastructure, and cybersecurity. He has led virtual CISO services for small to medium-sized businesses, creating tailored technical roadmaps based on risk, budget, and regulations. Perley holds a CISSP and several other IT and FEMA certifications. He lives in New Hampshire with his fianc and two puppies.
Senior Director of HR
With over 25 years of global HR leadership across North America, LATAM, Europe, and APAC, Prasun brings deep expertise in Talent Management, HR Operations, and Organizational Transformation. A Cornell-certified HR Director, he has successfully led large-scale M A integrations, digital HR transformations, and global workforce strategies. He has also had the privilege of contributing as a speaker, leadership coach, and recognized HR innovator.
Senior Vice President, Solutions Architecture
With over 20 years of experience in HigherEd IT, AJ serves the Chief Client Officer at OculusIT and works to drive technological transformation in the higher education institutions in the US and Canada. Prior to joining OculusIT, AJ successfully served as senior technologist for Remote Infrastructure Management Services at Ellucian and Oracle(r).
Vice President, Marketing
Dana brings nearly 20 years of higher education marketing expertise to OculusIT. She is known for her strategic vision and deep understanding of how to align messaging with measurable outcomes. Specializing in crafting and executing integrated marketing strategies, Dana excels at blending tactical execution with compelling narratives to drive customer engagement, enhance brand positioning, and meet revenue targets. A skilled leader, Dana has a proven track record of building high-performing teams and leveraging data-driven insights to optimize marketing initiatives for sustained growth.
Vice President, IT Outsourcing
Joe Traino, Ed.D, is a results-driven IT executive with 30+ years of experience in Higher Education. He has held a variety of IT positions over his career and has been a CIO for multiple institutions. He has a strong background in delivering technology and functional solutions to meet critical client needs and support client success. Joe previously worked at BerryDunn and CampusWorks leading higher ed IT consulting services teams.
Senior Vice President, Engagement
Jim serves as SVP, Engagements at OculusIT. His key areas of expertise lie in strategic business development, leadership, customer relationships, and developing global partnerships, mergers acquisition. As part of OculusIT, Jim helps colleges and universities leverage the latest technologies and reduce their overall operational costs via strategic IT initiatives. Jim was previously with Accenture.
