The Treasury Surveillance team is responsible for planning surveillance campaigns, auditing testing results, communicating results and trends, developing recommendations and ongoing monitoring of payment related processes. This team also performs process deep dives and facilitates automation enhancements.
Role Summary/Purpose:
The position of a AVP, Treasury Operations Surveillance Specialist is responsible for executing the ongoing surveillance activities and support to the Treasury Payment Governance team. This will include design, test and manage Surveillance campaigns involving payments, payment adjustments, disbursements, account validation, and others, consolidating results and reporting out on findings, providing insights and recommendations, and interacting with multiple stakeholders as we'll as validation of corrective actions.
Key Responsibilities:
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Perform required recurring testing assessments to ensure various Treasury Operations functions meet business requirements
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Track status of active Surveillance reviews/tests to ensure timely execution
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Create and maintain testing evidence documentation and workpapers to support testing activities
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Document testing, work plans and other Surveillance activities in WMS
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Maintain and publish job aids for Surveillance activities
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Preparation/maintenance of Surveillance reviews/tests results dashboards
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Identify defect categorization and root cause. Develop recommendations for increasing effectiveness and efficiency of Surveillance routines
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Root cause analysis on Surveillance defects
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Design and implementation of new tests based on business needs and changes to CTC/CTQ
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Support detailed process walkthroughs with management, including the identification of process risks and controls
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Dashboard creation on Surveillance related activities
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Communicate findings to internal stakeholders/leadership
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Other duties and/or special projects as assigned
Required Skills/ Knowledge:
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bachelors degree in finance, accounting, business or equivalent related field
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Minimum experience of 3+ years in audit/surveillance, finance or related field and 6+ years in financial services or banking industry
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Proficiency with Fiserv/FD host system and AFP on-demand
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Excellent attention to detail and applying analytical skills
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Proficiency with Microsoft Office Suite (Word, Power Point, Excel, including report writing and cell functions such as formulas, sorting, grouping)
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Proficiency in WMS Surveillance System
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Experience creating presentations and business documents
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Experience creating dashboards
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Excellent verbal and written communication skills
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Proven ability to work independently/self-motivated and meet deadlines
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Strong Process orientation Skills, project management and process improvement experience
Desired Characteristics:
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Objectively identify problems and recommend solutions to complex control, compliance, or technical issues.
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Learn and utilize tools for data analysis in the execution of work performed.
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Strong analytical, risk management and problem solving skills
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GECOM system knowledge
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Vision+ system knowledge
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Understanding of Synchrony payments life cycles
Eligibility Criteria:
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bachelors degree in finance, accounting, business or equivalent related field
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Minimum experience of 3+ years in audit/surveillance, finance or related field and 6+ years in financial services or banking industry
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Proficiency with Fiserv/FD host system and AFP on-demand
For Internal Applicants:
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Understand the criteria or mandatory skills required for the role, before applying
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Inform your manager and HRM before applying for any role on Workday
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Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
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Must not be any corrective action plan (Formal/Final Formal)
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L8+ Employees who have completed 18 months in the organization and 12 months in their current role and level are only eligible.
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L8+ Employees can apply
