Join us as an AVP - Deal Support Team at Barclays, where youll be part of Working within Deal Support Team to provide operational support to frontline Corporate Banking UK Coverage colleagues through the completion of defined tasks.The Deal Support Team (DST) provides support to the Corporate and Business Banking origination teams through research, analysis and operational support. It provides end to end support in the deal value chain, right from prospect generation to pitchbook and engagement books to support initial client meeting or annual discussions with the existing customers. DST also supports Coverage teams with performance management insights, data, reporting, administrative and business management support.
To be a successful "AVP - Deal Support Team", you should have experience with:
- Provide support on operational activities to Corporate Banking UK Coverage colleagues.
- Act as a secondary point of contact for process fulfilment requests and feedback. Primary point of contact would be the Team Leader/Business Head.
- Coordinate all activities of the Business Management to ensure the quality and timeliness of outputs are presented in a clear and professional format.
- Manage performance of the individual members of the team and maintain high motivation and commitment levels.
- Drive transparent reporting, with periodic reports to Team Lead/Business Head summarizing team activities and statistics on driving business success
- Identify and share best practices within the team.
- Drive and lead projects in partnership with stakeholders, ensuring the project management and stakeholder management without any misses.
- Drive and implement process improvement ideas to increase efficiency, and/or reduce costs.
Some other highly valued skills may include :
Service Delivery
- Drive project delivery, working and coordinating with all the stakeholders.
- Ensure the highest quality and accuracy standards are achieved in all outputs and that it matches the requirements.
- Share knowledge and best practice standards in an effort to continuously improve content delivery.
- Lead projects successfully, and ensure delivery with no misses.
People Management
- Motivate team members and drive excellence.
- Conduct performance management and reviews for direct reports, as well contribute and mange performance review.
- Identify training and development needs.
Quality Management
- Ensure that the highest quality and accuracy standards are achieved in all the deliverables and that it matches the stakeholder s expectations.
- Drive for future quality improvements.
- Share knowledge and best practice standards in an effort to continuously improve content delivery and stakeholders summarizing team activities and statistics on driving business success.
Communication and Reporting
- Compile accurate and thorough reports measuring overall team output and impact on deal success.
- Conduct conference calls and video conferences to provide feedback and updates on progress and results.
- Provide periodic reports to stakeholders summarizing team activities and statistics on driving business success.
Stakeholder Management and Leadership
- Liaise with stakeholders to obtain feedback on support levels and quality of output and build improvements into the outputs.
- Establish and maintain effective working relationships with key stakeholders across businesses served.
- Work with the functional owners to ensure cohesion between individual and departmental goals.
- Liaise with Barclays Corporate senior management to obtain feedback on support levels and quality of output.
Decision-making and Problem Solving
- Identify processes that help make the right decision on behalf of the organization and make a concerted effort to uncover biases that may affect the outcome of it.
- Ability to quickly identify issues, define obstacles, examine options, and act on an agreed course of action and monitor the how it turns out, and whether any changes need to be made.
- Use analytical thinking, initiative, creative mindset to generate solutions.
- Anticipate potential future problems and act to prevent them or mitigate their effects.
- Make decisions that help establish a strong bond with all employees that strengthens the companys culture.
Person Specification:
- Strong people management and motivation skills.
- Strong influencing and stakeholder management skills.
- Ability to deliver structured and effective feedback.
- Communication skills.
- Ability to synthesise and summarise information concisely.
- Ability to speak internationally with ease..
- Quality focused
- Strong numerical ability.
- Able to analyse performance metrics and calculate performance and financial benefit.
- Data interpretation skills.
- MS Office applications.
Essential Skills/Basic Qualifications:
- Proficiency in MS Office (Excel, Word and Power Point).
- Ability to translate written instructions into action items.
- Aptitude to work in a variable business environment, periodically requiring tight deadlines and aggressive turn-around times.
Desirable skills/Preferred Qualifications :
- Relevant experience in a banking or financial services institution in Operations.
- Preferably having adequate people management experience.
- Candidate must be a postgraduate (MBA preferred)
You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills
The location of the role is Noida.
Purpose of the role
To support coverage to grow income for both new and existing customers by providing marketing leading tools, a world class learning & development programme as well as analytical support in terms of sales management tools to contribute to the overall success of UKC.
Accountabilities
- Design, execution and embedding of an ongoing roadmap to provides market leading Tools for RDs and Coverage.
- Design, execution and embedding of an ongoing training plan to provide World Class Learning .
- Support the delivery of market leading client collateral to provide a competitive advantage to RDs. .
- Collaboration with Product to develop market leading industry/segment focused products and multi product solutions and Develop and drive initiatives.
- Development of the data capability across UK Corporate to enable delivery of client insights to drive acquisitions and increase wallet share.
- Maximise the positive impact of UCRM and Salesforce as a tool for Corporate Banking.
- Implementation of agreed minimum standards and best practices across UK Corporate and support this with sales management tools to drive overall success.
Assistant Vice President Expectations
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
