AVP-Business Risk & Control - Issue Management

As an individual in Issue Management, your role involves coordinating and managing issues with key stakeholders to ensure compliance and remediation of findings from reviews and self-identified issues. Your responsibilities include: - Supporting the coordination and management of issues with key stakeholders - Driving quality reviews to comply with Issue Management Policy and Standards - Facilitating engagement across high impact issue remediations and key programs - Maintaining a tracking system for issue inventory and quality metrics - Implementing sustainable solutions by addressing root causes - Utilizing analytics to assess trends and identify risks for process improvement - Analyzing potential control gaps and operational risks, recommending mitigation strategies - Supporting stakeholders in developing corrective action plans and incorporating lessons learned - Ensuring compliance with regulatory requirements and internal policies - Building partnerships with internal audit, business units, and senior management for effective issue resolution Qualifications required for this role include: - 7+ years of experience in operational risk management, compliance, audit, or control-related functions in the financial services industry - Ability to identify, measure, and manage key risks and controls - Strong knowledge in developing and executing controls - Proven experience in implementing sustainable solutions and process improvement - Understanding of compliance laws, rules, regulations, and best practices - Familiarity with Citis Policies, Standards, and Procedures - Strong analytical, communication, problem-solving, and decision-making skills - Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word Education: - Bachelor's/University degree or equivalent experience,