Automation Manager

A. Establish a Scalable Automation Capability within ISSC

• Identify, design, and implement high-impact AI/ML, RPA, and analytics use cases aligned with ISSC and corporate objectives.
• Leverage tools like UiPath, Power Platform (Power Apps, Power Automate, Power BI), Python, and Advanced Excel to deliver scalable automation and analytics solutions.
• Implement robust data management practices (extraction, cleaning, merging, ETL) ensuring accuracy and consistency across diverse ERP systems.
• Develop and maintain automation/data pipelines, ensuring lifecycle management and performance optimization.
• Assess automation opportunities and recommend the most feasible approach (RPA, AI/ML, Power Platform, process re-engineering, or hybrid models) based on complexity, cost, scalability, and ROI potential.
• Apply strong technical knowledge to evaluate multiple solution paths and select the one that delivers maximum value with minimum risk.

. Project Execution and Technology Governance

• Manage automation projects end-to-end, from opportunity identification through pilots to scaled deployment. (within-budget completion)
• Ensure governance for automation initiatives, including compliance with cybersecurity, GDPR, and maritime regulations (IMO standards).
• Evaluate and select automation/AI tools, platforms, and vendors to optimize delivery quality and cost.
• Track and report ROI, adoption rates, and operational improvements from automation deployments.

3. Strategic Leadership & Stakeholder Management:

• Own and deliver the Automation Roadmap for ISSC in alignment with the global transformation strategy.
• Lead the Automation roadmap to set best practices, standards, and reusability frameworks.
• Collaborate with global stakeholders to understand operational challenges, design value-driven automation solutions, and ensure global alignment.
• Partner with IT, Operations, Finance, and other business units to integrate automation into core workflows.

4. Team Management

• Build, mentor, and manage a team of automation developers & data analysts. Team Size: 3
• Promote a culture of innovation, accountability, and continuous learning.
• Upskill ISSC teams on automation tools and frameworks to increase internal delivery capability.

5.

• Develop and execute change management strategies in close collaboration and partnership with all relevant stakeholders to ensure smooth adoption of automation solutions.
• Establish a framework for continuous improvement (CI) monitoring and reporting, including KPIs, tracking mechanisms, and governance structure.
• Monitor and report progress on automation adoption and CI initiatives at agreed reporting frequencies to all stakeholders.
• Create and deliver stakeholder-specific training and enablement programs to build automation literacy.
• Address adoption resistance through targeted ROI showcases, quick-win case studies, and transparent communication.

FinancialNon-Financial

• Programming: Python, R, SQL, NoSQL,
• Automation Tools: UiPath, Automation Anywhere, Blue Prism
• Process & Integration: Process mining, workflow design, API integration
• Analytics & Visualization: Power BI.
• Communication, Problem-solving, and Adaptability.