Autocad Designer

Location

Company Description

Established in 1997, Shiva Systems and Technologies Pvt Ltd (SSTPL) in Mumbai, Andheri (East) is a leading provider of engineering software solutions across the CAD Industry. We are seeking a detail-oriented AutoCAD Designer with a strong background in AutoCAD and preferably other CAD platforms. The ideal candidate will be responsible for testing 2D/3D CAD software and providing support to end-users.

Role Description

AutoCAD Designer

Qualifications:

• Diploma or Bachelor's degree in

  Mechanical Engineering, Architecture, Civil Engineering

  , or related field.
• Minimum

  2–3 years of experience

  using AutoCAD (2D and 3D).
• Experience with

  CAD software licensing, deployment, and support

  is a strong advantage.
• Excellent understanding of

  technical drawing standards

  and

  design principles

  .
• Strong problem-solving and

  customer service

  skills.
• Ability to communicate technical information to

  non-technical clients

  .
• Knowledge of other CAD platforms (e.g., Revit, SolidWorks, SketchUp) is a plus.
  

Key Responsibilities:

• Client Support & Consultation:

• Provide

  technical support

  to clients using or evaluating 2D and 3D AutoCAD software.
• Assist clients with

  software installation, setup, and license activation

  .
• Offer guidance on

  CAD features, tools, and best practices

  to maximise user productivity.

• Design & Drafting Services:

• Create, review, and edit

  technical drawings, blueprints, and 3D models

  using AutoCAD.
• Collaborate with clients to convert design concepts into accurate and feasible CAD representations.
• Ensure drawings comply with

  industry standards and client specifications

  .

• Pre-Sales Support:

• Support the sales team by providing

  product demonstrations

  and answering

  technical questions

  related to CAD software.
• Assist potential customers in selecting the appropriate CAD tools based on their business needs.

• Documentation & Reporting:

• Maintain detailed documentation of support tickets, common issues, and solutions.
• Prepare CAD user manuals, tutorials, and knowledge base articles as needed.

• Continuous Learning:

• Stay current with updates in AutoCAD and related CAD software tools.
• Attend training sessions and participate in certification programs to maintain a high level of technical expertise.

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and CAD certifications
• Collaborative, innovative, and tech-driven work environment
• Access to the latest CAD tools and resources