Australian Insurance

Job Description

Key Responsibilities: Effectively manage and administer insurance policies, including renewals, updates, and endorsements. Ensure accuracy and compliance with regulatory requirements. Process and manage insurance claims efficiently, including liaising with clients, adjusters, and underwriters to ensure a fair and timely resolution. Provide excellent customer service to clients, addressing their insurance-related inquiries, concerns, and providing expert advice. Evaluate insurance applications, assess risk factors, and determine appropriate coverage options. Maintain an up-to-date knowledge of insurance products and services, including policy features, pricing, and market trends. Stay informed about industry regulations, ensuring compliance with all applicable laws and regulations in the Australian insurance market. Maintain accurate and organized records of policies, claims, and client interactions. Collaborate with the sales and marketing teams to develop and promote insurance products to potential clients. Generate reports on policy performance, claims, and other relevant data to support decision-making and business development. Qualifications: Bachelor's degree in a related field, or equivalent industry-specific certifications. Australian insurance industry experience, demonstrating a solid understanding of insurance principles, products, and regulations. Strong knowledge of Australian insurance laws and regulations. Excellent communication and interpersonal skills, with the ability to build and maintain positive client relationships. Detail-oriented with exceptional organizational and analytical skills. Proficiency in insurance software and tools for policy management and claims processing. Problem-solving skills and the ability to handle complex insurance-related situations. Proven ability to work both independently and collaboratively within a team. Professional demeanour and a commitment to upholding the highest ethical standards in the insurance industry.