Atlassian Jira Support

Innova ESI

0 years

0 Lacs

gurugram haryana india

Posted:1 month ago| Platform:

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Skills Required

jira support communication confluence server troubleshooting plugins integration design analysis documentation efficiency collaboration drive

Work Mode

On-site

Job Type

Full Time

Job Description

Role: Atlassian Jira Support

Exp: 2.5-4.5yrs

Location: Gurgaon

JD:

Strong communication skills with the ability to convey technical concepts effectively to diverse stakeholders.
Extensive experience in Atlassian tool administration, including JIRA and Confluence (both Server and Cloud).
Provide critical technical support during P1 incidents by troubleshooting logs and resolving project-specific blockers.
Independently assess and evaluate third-party Atlassian Marketplace plugins for optimal integration and functionality.
Design, modify, and optimize JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing.
Conduct in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains.
Exhibit a solutions-oriented mindset with a proactive approach to problem-solving.
Facilitate effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation.

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