Atlassian Jira Support

As an Atlassian Jira Support specialist, you will be responsible for: - Strong communication skills to effectively convey technical concepts to diverse stakeholders. - Extensive experience in Atlassian tool administration, particularly in JIRA and Confluence for both Server and Cloud. - Providing critical technical support during P1 incidents by troubleshooting logs and resolving project-specific blockers. - Independently assessing and evaluating third-party Atlassian Marketplace plugins for optimal integration and functionality. - Designing, modifying, and optimizing JIRA workflows, screens, issue types, custom fields, schemes, and issue indexing. - Conducting in-depth analysis and documentation of existing functionalities to identify areas for improvement and efficiency gains. - Exhibiting a solutions-oriented mindset with a proactive approach to problem-solving. - Facilitating effective knowledge sharing and collaboration with internal and external stakeholders to drive productivity and innovation. No additional details about the company were provided in the job description.,