Assurance Digital Content Producer

Job Summary

This position is responsible for publishing content on an internal Assurance platform. It requires a comprehensive understanding of the policies, procedures, processes, technologies, and systems that make up the firm s content management infrastructure.

The primary objective for this role is to ensure that optimized content is delivered to practitioners at the point of need and via the firm s enterprise content management systems according to key content publishing standards. It involves transforming technical content into searchable, hyperlinked, and navigable pages within the firm s designated publishing systems.

Key

• Support content publishing activities for the Global region, ensuring alignment with stakeholder expectations and contributing to timely and accurate delivery of updates.
• Act as a day-to-day contact for stakeholders, helping coordinate content needs, feedback, and publishing priorities.
• Apply technical skills to implement content updates (e.g., edits, additions, deletions) across content management systems, based on guidance from subject matter experts or team leads.
• Provide regular status updates to team leads and stakeholders, flagging any issues or delays.
• Identify and report problems, and suggest potential solutions or escalate when needed.
  

To qualify, candidates must have

• Bachelor s degree or equivalent job experience
• Approximately 2+ years of relevant work experience
• Ability to understand how a Content Management System (CMS) works and to efficiently learn and apply custom web-publishing and formatting tools
• Familiarity with work management platforms such as Adobe Workfront
• Experience with production technologies such as XML, HTML and CSS is required (while XML is primarily used in this role, familiarity with the other technologies is desirable)
• Ability to perform with a high degree of accuracy
• Ability to adapt to changing priorities and work effectively in a team-oriented environment
• Ability to work independently, with moderate supervision, on projects of moderate complexity and visibility
• Ability to identify and communicate problems
• Proficiency in MS Office tools (e.g., Word, Excel, PowerPoint), as well as a solid comfort level with technology
• Strong communication (both verbal and written) and organizational skills
• Time management skills and ability to meet deadlines