Asst. Service Manager

As an Assistant Service Manager for Water Purifiers, your role involves overseeing service operations to ensure the quality and timely maintenance of water purifiers. You will lead the service team, manage customer escalations, and drive customer satisfaction through efficient issue resolution. Additionally, you will be responsible for developing service strategies, tracking performance metrics, and implementing best practices to enhance service efficiency and reliability. Your focus will also be on ensuring compliance with safety and quality standards while maintaining strong client relationships. Key Responsibilities: - Lead and supervise service operations for water purifier systems. - Manage a team of technicians, providing training and guidance. - Address customer complaints and resolve technical issues promptly. - Monitor service metrics to ensure targets are met. - Implement strategies for improved service quality and cost efficiency. Qualifications Required: - Strong leadership skills - Excellent communication skills - Effective problem-solving abilities In this role, you will need a total of 3 years of work experience. The job type is full-time and permanent, with benefits including cell phone reimbursement, health insurance, and internet reimbursement. The work location is in person. As an Assistant Service Manager for Water Purifiers, your role involves overseeing service operations to ensure the quality and timely maintenance of water purifiers. You will lead the service team, manage customer escalations, and drive customer satisfaction through efficient issue resolution. Additionally, you will be responsible for developing service strategies, tracking performance metrics, and implementing best practices to enhance service efficiency and reliability. Your focus will also be on ensuring compliance with safety and quality standards while maintaining strong client relationships. Key Responsibilities: - Lead and supervise service operations for water purifier systems. - Manage a team of technicians, providing training and guidance. - Address customer complaints and resolve technical issues promptly. - Monitor service metrics to ensure targets are met. - Implement strategies for improved service quality and cost efficiency. Qualifications Required: - Strong leadership skills - Excellent communication skills - Effective problem-solving abilities In this role, you will need a total of 3 years of work experience. The job type is full-time and permanent, with benefits including cell phone reimbursement, health insurance, and internet reimbursement. The work location is in person.