Asst. Manager - Operations

Job Summary:

We are seeking a highly organized and results-driven Asst. Operations Manager for B2B to oversee and streamline our remote travel operations. This role is critical in ensuring the efficient delivery of travel services, managing remote teams, optimizing workflows, and maintaining service excellence in a fast-paced, digitally-driven environment. The ideal candidate has a deep understanding of travel operations, excellent leadership skills, and proven experience in managing distributed teams and digital tools.

Qualifications & Skills:

Education & Experience

• Bachelor's degree in Business, Tourism, Hospitality, or related field.

• 5+ years of experience in travel operations or distance service management.

• Proven experience in managing remote or distributed teams is a must. Skills

• Strong leadership and communication skills.

• Deep knowledge of travel technology platforms (GDS, CRM, OTA systems, etc.).

• High proficiency in remote collaboration tools (Slack, Zoom, Asana, Trello, etc.).

• Analytical mindset with attention to detail.

• Customer-centric approach and problem-solving ability.

• Ability to work under pressure and manage multiple priorities.

Preferred Qualifications:

• Certification in Travel or Operations Management.

• Experience with international travel regulations and policies.

Key Performance Indicators (KPIs):

• Operational efficiency (turnaround time, accuracy)

• Team performance and productivity

• Client satisfaction and retention

• Cost control and process improvements

• Vendor SLA compliance

Job Type: Full-time

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person