Asst Manager: Front Office(IDS)

Job Summary:

Responsible for assisting Front Office Manager in daily front office operations, guest services, reservations & handling IDS software based billing and room management.

Key Responsibilities:

• Support FO Manager in supervising reception, guest service & reservation team.
• Handle check-in / check-out process smoothly using IDS software.
• Ensure accurate billing, cash handling & room allocation.
• Monitor guest feedback, resolve guest issues & ensure guest satisfaction.
• Coordinate with housekeeping, F&B, security & other departments.
• Train front office staff on IDS usage, SOPs & service standards.
• Maintain daily reports, occupancy data & MIS for management.
• Handle VIP guest arrivals & assist in special requirements.

Profile Requirements:

• Degree/Diploma in Hospitality preferred.
• 2–4 years front office experience (Hotel/Resort).
• Must have experience in IDS software operations.
• Good communication, leadership & guest handling skills.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

Work Location: In person