Asst. Branch Manager

0 years

2 Lacs

Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

1. Branch Operations & Administration

  • Oversee day-to-day branch operations including booking, dispatch, POD management, and customer service.
  • Ensure timely deliveries and address operational challenges quickly.
  • Monitor vehicle movements, loading/unloading, and warehouse activities (if applicable).
  • Maintain branch records, accounts, and compliance as per company policies.

2. Business Development & Client Management

  • Develop and maintain strong relationships with customers and vendors.
  • Generate new business opportunities from local industries and transport hubs.
  • Understand client requirements and provide cost-effective logistics solutions.
  • Ensure high customer satisfaction and resolve complaints effectively.

3. Team Management

  • Supervise branch staff (dispatchers, admin, accounts, follow-up executives).
  • Train and mentor the team for efficiency and customer service excellence.
  • Assign daily tasks, review performance, and ensure accountability.

4. Financial & Performance Management

  • Achieve monthly revenue, tonnage, and profit targets for the branch.
  • Monitor receivables and follow up on payments with clients.
  • Control branch expenses and improve cost efficiency.
  • Submit daily/weekly/monthly MIS reports to head office.

Job Type: Full-time

Pay: Up to ₹18,000.00 per month

Work Location: In person

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