Associate_ Workday Integrations _IN_IT_ Services CO_IFS

Job Description

Internal Firm Services Industry/Sector Management Level Associate & Summary . Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth. Our Information Technology Security team assists PwC in designing and creating sustainable security solutions to provide foundational capabilities and operational discipline through a focus on enterprise requirements and prioritisation, Information Technology security architecture, and the software development lifecycle. Member of L2 application support team responsible for resolving complex technical incidents and requests related to Workday integrations. Analyze and identify if root cause is data, configuration, or technical issue. Perform impact analysis, recommend solutions, implement changes for issues detected in Workday custom integrations. Identify possible performance improvements for Workday custom integrations. Recognize patterns/ reoccurrence of incidents and propose technical and process improvements to minimize volume/ magnitude of impact. Participate in ticket escalation meetings with L3 support to discuss investigation and solution strategies. Collaborate effectively with Workday support specialists across modules or business areas within the greater team and raise tickets to appropriate group when work is out of scope of Workday Technical Team& supported area or application. Mandatory skill sets Workday, HCM, Workday Business Process, workday Admin, Preferred skill sets Workday Business Process, reporting, troubleshooting Years of experience required 36 yrs Education qualification Bachelor of Engineering or equivalent Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Workday Software No